Patients

In theory, prioritizing patients was great. In practice, however, it ran into three obstacles, namely patients, my staff, and referring physicians.

Many of our patients employ treatments that we would never recommend, and others refuse treatments that we do recommend. Here's how we deal at our practice.

A great patient experience guarantees referrals, leads to great reviews on doctor rating websites, and enhances your medical practice's brand value.

Election Day winners promise the Affordable Care Act will fail. But what if it had actually had been given a chance to work?

This physician wonders why her patients so often refuse low-risk, high-benefit treatments because the media or family friends say they are dangerous.

Patients have smartphones. Physicians have information about health and well-being. So logically, using mobile health technology can provide better connections.

Dealing with difficult personalities and the resulting conflicts that arise can be an everyday occurrence at many practices. Here's how to address such issues more effectively.

While the initial performance of Medicare ACOs hasn't achieved prescribed cost-savings goals, that doesn't mean they aren't successful, say two practices.

At the MGMA 2014 conference, attendees learned about key elements of HIPAA compliance they may be overlooking. Many have to do with changes to patient rights.

In order to get patients the care they need when they need it, consider a risk-stratified care management system tied to point of care registries.

As displayed in Dallas, you can't expect EHRs to interoperate when they can't even intra-operate in their current structure.

Robert M. Tennant of the MGMA explores how to keep patient interactions at your medical practice HIPAA compliant.

Experts may recommend allotting a percentage of revenue for marketing efforts. But customizing a marketing plan may be a better fit for most practices.

The mainstream press used to relegate ridiculous claims and conclusions to "news of the weird." But, when it comes to patient choice, they are serious debates.

Medical supply companies need to stop cold calling patients offering them medical equipment without a physician's order, and trying to trick busy doctors.

Here's what physicians and medical practices should do if a parent asks if his child can be seen without the parent being present.

Here are 10 free apps physicians recommend to their patients to boost their health, fitness, and fun.

Family physicians like to have a balance of older and younger patients. Hybrid-concierge models can help provide a broader range of patients.

With insurance changes and the increase in use of controlled substances, it can be hard for physicians to separate the drug seekers from those truly in need.

Your practice should plan its marketing campaign several months in advance. Doing so, lends an approachable, authentic vibe.

As patients become increasingly savvy about where they receive medical care, it is more important to proactively build relationships through social media.

Stepping up your customer service can be enlightening and rewarding. Following up with patients is one way to find out how well you are doing.

Population health is much more than a buzzword. It is the future of healthcare, but, why?

Much of great customer service medical practices comes down to whether you can help patients differentiate their wants from their needs.

Get unique insight into the personal and professional lives of physicians through the results of the 2014 Great American Physician Survey, Sponsored by Kareo.