February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
August 17th 2021
Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.
August 10th 2021
Here are some steps healthcare providers can take to better serve LGBTQ patients.
Remote monitoring a valuable tool for reducing heart failure readmissions and hospitalizations
Advances in remote monitoring are allowing for physician practices to further monitor heart failure patients on a regular basis, without the patients needing to leave their home. This real-time data provides seamless connectivity, improved clinical outcomes and reductions of adverse events.
How to improve your practice’s online presence post-pandemic
Technical advances born from a year in lockdown have made the tools more widely available than ever before.
Patient Experience Software: Advantageous for everyone
Software is a powerful tool for provider-patient collaboration, which is one of the most important factors for determining outcomes in every area of health.
5 ways to maximize your referral program
Physician referral programs have gone digital, saving time, money, and a lot of effort.
Tackle patient scheduling with improved practice workflow
Scheduling problems are a practice-wide issue, affecting every staff member. Here's how to better understand what's not working and fix it.
Improve your patient experience with these five steps
Good clinical outcomes require strong patient participation. One way to engage your patients is to improve their experience at your practice.
Engaging Adolescent Patients, Part 1: Key communication strategies
Engaging adolescents in their care and during the patient visit can be especially challenging. Here are some tips.
Making the switch from physical to hybrid care
To successfully transition to hybrid care, physician practices need a cohesive telehealth strategy.
Enhance cardiac patient monitoring while streamlining practice workflow
Fortunately, practices are acknowledging that introducing technology alternatives is easier than anticipated and actually streamlines the process and enhances patient outcomes.
Optimizing exam room and provider time
How you can balance the clinical capacity created by the interplay of room, provider, and patient.
Leaving the Clipboard at the Digital Front Door: The call to modernize patient engagement
A single patient-engagement platform can help practices cut operating expenses by up to 50% annually.
Stinging insect allergy tests evolve to improve diagnosis precision
What physicians need to know about these new tests this season.
Managing and terminating staff who refuse to comply with COVID19 safety recommendations
Employers should continue to enforce all recommended COVID precautions within the practice and remain vigilant of changes in state and federal laws.
5 ways to reengage patients in the COVID19 era
It is critical to provide crystal clear communications along every step, including where they should park and how to check-in upon arrival.
Prepare for patients who refuse to wear a mask in your practice
Recommendations for every practice to consider.
The health disparities of systemic racism
Systemic racism is also a public health issue.
Healthcare technology shouldn’t disappear with COVID19
Continuation of care for chronic conditions is essential.
7 healthcare trends that will impact physicians
Changing consumer preferences and tech reliance will affect clinical, operational, and financial realities of physicians.
Collecting effectively without undermining patient relationships
Digital technology and the patient experience
The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.
Learning from the reminder that physicians are patients too
It is good for doctors to be patients and to wrestle with the things our patients do.
11 strategies for discussing diet and nutrition with patients
Hint: there’s more to it than simply telling patients to “eat a balanced diet.”
Medical marijuana: 9 questions physicians get asked
Cannabis is still a touchy subject for medical professionals. As a result, it can be intimidating for patients to ask for information.
The science of personality: How to leverage it in your practice
How to alter your approach when dealing with different personality types
The benefits and challenges of price transparency
Helping your patients avoid sticker shock can benefit your practice - but sharing your rates is not as simple as it sounds.
How much should physicians share with patients?
One aspect of the practice of medicine that I struggle with is how much of my own experiences to share with patients.
7 benefits of two-way text messaging with patients
Take advantage of new technology and technology consumption habits to improve patient engagement while boosting your bottom line.
Speak patients’ language
Improve medical care and health outcomes by removing communication barriers for non-English speaking patients.
What to do when your EHR derails productivity and value-based care
Existing medical documentation, particularly EHRs, needs to support physicians - not stymie them - as the industry transitions to value-based care.
Deny this patient right at your own legal risk
Mothers have a right to breastfeed in public - and in your practice, so find a way to make mothers, other patients and staff comfortable.
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