Staff

You've purchased the technology needed to keep tabs on your practice's operations. Now make sure you're looking at the right reports.

Here's how your medical practice should build a plan for the looming transition from ICD-9 to ICD-10 in 2014.

Tips for transforming immature staff members into great employees

Tips for testing job skills - before you hire.

If like many communities, yours has significant numbers of non-English speaking people with whom neither you nor your staff are able to converse, your practice is at a serious disadvantage.

Waiting until the impaired physician is arrested, a patient is injured, or the reputation of the practice is irreparably affected is not an option.

By emphasizing a team-oriented approach to healthcare and using PAs, we increase access to care for our patients.

Mentoring might be one of the least costly ways to cultivate professional development of your staff

A step-by-step guide to finding the right person for your practice

9 steps to creating and preserving your patient pipeline

Change can be great - when handled correctly. Here's how to stay on-point.

Make the most of patient complaints and compliments by communicating carefully with your team

Laurie Baedke, president and founder of Lifeworks Healthcare Group, provides tips and advice for creating a high performance culture at your medical practice.

Creating well-written job descriptions for all of your practice's positions is a must-do for your practice.

Your practice’s biggest expense-and best asset-is your staff. Here’s how to ensure you’ve got the right staff in the right roles working as efficiently as possible.

Which best describes the forecast for holiday bonuses at your medical practice this year?

Two case studies of disruptive physicians: One physician ends up in despair, the other ends up a great contributor to the practice. Find out what makes the difference.

Good practices have processes to support their people, technology to make the job easier, and governance to hold it all together.

Here's how to rethink the work day to find the balance you need with the rest of your life as a physician.

Health literacy is the ability to obtain, process, and understand basic health information and services. How many of your patients truly have a handle on their own healthcare needs?

When developing a concierge approach for your medical practice, there are six things I recommend doing first.

A 4-step guide to help your office: "Stop Talking About Trash ― STAT"

Cory Sevin discusses the main characteristics of a change agent, key steps to take in leading change at a practice, and how to mitigate any adverse reaction to shifts in your office.

Finding the best folks to contribute to your team isn't an easy task. Here's how to figure out what, and ultimately who, you need.

We surveyed hundreds of American physicians on everything from their views on politics and public policy to their sense of professional satisfaction to how well they’re taking care of themselves physically and emotionally. You’re juggling so many demands on your time. How are you holding up?