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In the market for an EHR? Here’s a step-by-step selection guide by internist and pediatrician Rob Lamberts, who’s been through the process himself.

An internal medicine specialist was fleeced badly by the Mother of all Embezzlers. Don’t think it can’t happen to you until you read what happened to her.

Practice managers who are amicably leaving, be it for retirement or another opportunity, are often tasked with finding and training their own successor. Here’s some advice on this peculiar last act.

Is your IT guy too powerful? In a small office, just one staffer often holds the keys to the kingdom. What if he quits abruptly - or worse, holds you hostage?

You’ve got questions - lots of ’em. And we’ve got the answers. We compiled some of the most common practice management questions we hear - from collections issues to dealing with staff problems and so much more - in one place, and got answers from some of the top experts in the business.

Times are tough, and layoffs may be unavoidable. If you must do it, here’s how to do it right - while protecting your practice from litigation.

EHR companies are increasingly offering billing services, and vice versa. Is this just another way to squeeze money out of you, or does it make sense to combine the services?

The traditional practice of primary care is complex - let’s face it, you could more accurately predict the likelihood of a patient presenting with a subdural hematoma based on his or her symptoms than you might Blue Cross’ likelihood of accepting a preauthorization for the CT scan.

Outsourcing billing operations can be a relief to a frazzled practice. But you need to do it right; after all, your practice’s revenue is at stake.

Getting a new staffer on board is only the first step to easing your office’s work load. It’s just as important to train her properly, lest she become more a liability than an asset.

Tardy Staff

Our staff members sometimes arrive late. How do we set a policy regarding what is excessive lateness, and what we will allow? In other words, how do we control tardiness?