SPOTLIGHT -
November 27th 2024
Empowering the healthcare workforce is critical to not only improving employee retention and wellbeing, but also to delivering safer patient care.
October 17th 2024
The relentless workload and extended hours place significant strain on nurses’ resilience, disrupting their work-life balance and making self-care increasingly elusive.
August 29th 2024
August 26th 2024
Your weekly dose of wisdom from the Physicians Practice experts.
May 15th 2024
Exploring practical strategies to address staffing shortages in medical practices and ensure the delivery of quality patient care.
Heading Off Physician Burnout
Are your docs overstressed? Join the club. But there are things you can do to help prevent your physicians from becoming jaded.
ICD-10 and Your Practice
The transition to ICD-10 is a big one, so training your staff to understand and use the codes will take some time. In this podcast, Rhonda Buckholtz, vice president of ICD-10 training and education for the American Academy of Professional Coders (AAPC), offers some insight into this transition.
PayerView 2011: A Clean(er) Bill of Health
Our latest analysis of the annual ranking of payers based on hassle factor is here. The good news: Most insurers are paying faster, denying less, and making their processes more transparent. But there's still room for improvement.
Relocation or Renovation: How to Evaluate Your Practice Space
Before looking for a new space to practice, evaluate the office you're in.
Avoiding Turnover: How to Hire and Retain Good Physicians
Even if your practice has a knack for hiring the best doctors, putting the focus on how well they fit is the best retention strategy.
The Lowest Cost for the Highest Return
It happens every day in a busy medical practice - the things that need doing often get done by whomever can do it at the time. But that can be a costly mistake.
Striking the Right Note with Your Staff
When I demonstrate that I care about the people I work with, they work harder for my patients.
Keep Today's Practice Staff Tomorrow
Looking for the keys to job satisfaction for your employees? Look no further than autonomy, action, and assessment.
Piecing Together Your Medical Practice Staffing Puzzle
No doubt salaries are important, but are you paying the right people today and will you have the right mix in the coming years? The experts weigh in.
2011 Staff Salary Survey Data
Here's the data from our 2011 Staff Salary Survey.
20 Ways to Improve Staff Morale for $100 or Less
We asked physicians, consultants, and staffers to share some of their best ideas on how to boost staff morale for $100 or less. Here are 20 of our favorites.
10 HR Issues That Kill Productivity
Medical practices are often fraught with poor policies and time sucks that undermine staff performance. Here's what to look for - and what to do about it.
Creative Patient Scheduling for Your Practice
Tight staffing and lower reimbursement have made patient volume - and effective patient flow - an imperative. You'll need to be innovative to squeeze more patients into your doctors' day.
What to Do When Employees Call In Sick
When an employee calls in sick, the pressure's on. Here are some ways to avoid chaos and keep patients happy when you are short-staffed.
Conduct a 'Bottom-to-Top' Assessment of Your Billing Operations
To stay safe and weed out the billing and collections problems stifling your practice's revenue stream, our experts recommend a "bottom-to-top" assessment of your entire billing operation.
Tested Tips for Interviewing
There's nothing more disruptive than hiring someone who doesn't work out. Here are some tried-and-true tips to head off disaster.
Can a State HIE Help You Get Connected?
You've probably heard of state and regional Health Information Exchanges, but what the heck are they, exactly, and can they be of any use to your practice?
Turning Slacking Medical Staffers into Star Employees
Is staff mediocrity costing you money? Here's how to fix it.
So, You Want to Become a Medical Home
It isn't easy for practices to become accredited as a patient centered medical home. To help you assess your readiness and make the transition, here are a few guidelines to get you started.
How Losing Your Temper Harms Your Practice
You might feel more justified than most in taking out your frustration on others, but be careful - the emotional hangovers you might create can often have a long-lasting effect on your practice.
Social Media Policy for Employees
Are you ready to make social media platforms part of your practice? Make sure you put reasonable constraints in place.
Finding the Right Accountant for Your Practice
Do you know what a good accountant should be doing for you and your practice? If you don't, you could be losing money and opportunity. Here's how to make sure everything adds up when it comes to your financial counsel.
Benchmarks for Your Practice
What yardstick should you use to measure your practice against those of your colleagues?
Focus on Customer Service
Medical practices have been slow to embrace the "customer comes first" mentality that defines corporate America - an operational oversight they can no longer ignore.
Noteworthy: Models Seeking Marrow; Eye in the Back of His Head
Noteworthy items from February 2011
Introducing New Nonphysician Providers
You love your nonphysician providers and want your patients to love them, too. But patients may be uneasy about not getting to see their doctor each time they visit. Managing expectations and carefully introducing other providers is the key.
Hiring Health IT Staff
Good tech support staff is crucial to achieving successful EHR implementation and other priorities like interoperability. Here’s how to find the health IT support you need.
Employee Referral Programs
In-house referrals have the longest tenure and highest satisfaction of all newly hired employees.
'Why I Love My Staff'
Psychiatrist Doug Bey on how his staff helped him and his practice survive and thrive after his two heart attacks.
Cash and Carry Healthcare Has Evolved
The future of the direct-pay practice model is bright. Here's how it works, the affect on patients, and where it fits with models promoted by healthcare reform.