Staff

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Want to have a presence in social media as a clinician? Follow the AMA's guidelines, which reflect common sense.

Here are three ways to stop 'lost' copayments and deductibles at the time of service at your medical practice.

Transitioning to ICD-10 presents big challenges, so turn to technology to ease your coding woes.

Hiring an administrator or practice manager may be one of the most significant hires you make. But how do you hire one successfully?

No longer can a medical practice be run like it was in the last century. A successful medical practice must run more as a professional business.

Clear guidelines on practice reporting structures will empower employees to work more effectively.

One of the top ways that a family practice clinic, in particular, hemorrhages money is staffing, or more specifically, too large of an entourage.

Here is a case study for a multiple-physician practice that increased its productivity without any additional equipment or software - just a good hard look at its processes.

Which staff members should be on the ICD-10 documentation team, how to determine what documentation is needed, and what the key changes to anticipate are.

Here are four good reasons to hire a registered nurse for your primary care practice …maybe even instead of a medical assistant.

Strategic staffing: Get your pieces in the right places

Your front-desk staff is underappreciated but crucial to your success. Arm them with these high-tech helpers to get their jobs done right without burning out.

Looking for ways to praise your hard-working staff, without breaking the bank? Here's how to motivate your office to achieve the common goal of boosting patient satisfaction.

Reducing patient cycle time and improving patient satisfaction can both be accomplished if you improve your practice's communication channels.

The government is getting more aggressive-a lot more aggressive-in going after possible fraud. Here's how to keep your practice out of legal hot water.

How to keep your practice up to date with changing healthcare policies and industry standards.

Here's how to avoid a potentially expensive mistake by misclassifying an employee versus a contractor.

Want the right way for your staff to get patient data during scheduling and visits? Here's a handy guide to print and post at your practice.

If a medical office is closed, and therefore, not generating income, should staff members be paid?

The best performing practices in the country tend to have more staff than practices doing less well. Why? More support staff means physicians can focus on seeing patients -- and bringing in money. Find out how your staff per physician ratio compares to national benchmarks.

Juggling motherhood and private practice makes preparation key.

Many PAs do very well in this ACO care delivery model because of their unique relationship with physicians, staff, and patients and coordination of care responsibilities.

Are docs and staff just not on the same page? Here's how to fix it.

Choosing the right health plan for my staff means balancing business expense and employee satisfaction.