Staff

Six in 10 practice leaders say they are burned out. These eight moves help keep the person who runs your office from walking out the door.

From payer contract homework to a 15-minute morning huddle, these are the moves practice administrators can make after four days of sessions and interviews at MGMA's centennial meeting.

A family physician and practice owner shares the structure, roles and timing that make her team's 15-minute morning huddle work, and how to adapt it to a practice of any size.

MGMA's senior vice president of IT explains how administrators can choose technology, win staff buy-in and keep up with cybersecurity updates.

he former INXS frontman paired trust, connection, adaptability, focus, authenticity and collaboration with the bands he says model them, then had the ballroom help finish an original song.

Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

Florida's proposed school vaccine rule also rewrites DH 680, DH 681 and the Florida SHOTS forms and provider agreements.

Wisconsin APRNs can now apply to practice without a collaborating physician, but Medicare billing rules may still require one.

Political news staff take in at home follows them to work as anxiety and lost engagement, a new study finds. Five ways to manage the spillover.

The 2026 Healthcare Workforce Barometer measures the gap between what practice leaders think their staff want, and what staff say they want.

You do not need a budget line to thank the people who held the schedule together this summer. Twelve ideas for Labor Day, most of them free.

Most practices owing back wages never meant to. Here are the everyday pay habits that draw federal investigators and plaintiff lawyers.

Staffing calls are money calls. These seven calculations show what a hire, an empty chair or a bad fit really costs your practice.

Pay gains are cooling but hiring pressure isn't. Ten retention moves that don't depend on another raise.

Nearly a third of new hires quit within 90 days, and onboarding is usually why. Here are six fixable mistakes that push good people out.

Cut administrative burnout and physician burnout with virtual medical assistants, smarter practice workflow, and stronger physician-administrator relationships—freeing patient care time and reducing staff turnover.

Hallmark Healthcare Solutions CEO Bharat Sundaram says the physician shortage is really a capacity problem practices can solve right now.

Replacing one employee can cost up to 200 percent of their salary. Six gardening principles for growing a team that stays.

Sort the work before hiring: Kem Tolliver and Taya Gordon share a revenue cycle playbook for stressed practices.

Warning signs to watch before you offer a medical office manager candidate the job; and why rushing to hire is the costliest mistake.

Benchmark staffing ratios by specialty, optimize billing support, and use tech wisely to reduce burnout, wait times and overhead.

Kelly Villella of Wolters Kluwer: PAs feel patient-ready on day one, but paperwork and unclear AI rules create onboarding friction.

Kelly Villella, of Wolters Kluwer, says Shadow AI and paperwork are the real PA pain points: unclear rules and nonstop documentation pull time from patients.

Scott Polenz, principal consultant of advisory services at CHG Healthcare, says the fastest way to build physician alignment is to nail onboarding with clear expectations, consistent support and a steady drumbeat of “why” behind decisions.

Kelly Villella, of Wolters Kluwer, says PAs are feeling the squeeze from three directions: payer hassles, paperwork that steals time from patients, and the fast-moving question of which AI tools are actually OK to use.