Physicians Practice Pearls®

The push to provide customer service comes at a cost to the physician-patient relationship.

Here are five reasons why CMS’s proposed Physician Fee Schedule for Evaluation and Management guidelines might improve patient care.

We are far from the point where providers can gather needed information from one place to safely and efficiently develop a treatment plan. But there is hope. 

It’s no surprise that the digital native generation has different communication and interaction preferences. Here are five ways primary care practices can engage millennial patients.

Be aware that the way you present medical information to your patients has a strong influence on their risk perception and, ultimately, their decisions regarding treatment.

Whether a position opens up at your practice because of an unexpected departure or practice growth, deciding how to fill it can present a dilemma.

Although we often take pride in our constant busyness, being too busy can be a bad thing.

A good logo doesn’t happen by accident. Here are some tips to help you create a logo that advertises the unique qualities of your practice.

Parting ways with patients and staff is a difficult and emotional process. Here’s some gentle guidance.

Untap hidden revenue and stop leaving money on the table by reviewing your Evaluation & Management coding.

Two cards tacked to a covered bulletin board help one physician remember why she practices medicine.

Residency can be a fearful time in a doctor’s career, but it doesn’t have to be unbearable. Here are some tips for recent medical school graduates as they begin their training.

In order to reduce the incidence of clinical errors in judgment, physicians should be aware of cognitive biases and practice strategies to mitigate their impact.

Physicians are specialists in medical care, but they sometimes need help with the business side of medical practice.

Physician assistants can help physicians manage patients, their schedule, and work-life balance.

Reaching out to groups within your practice can improve morale, invigorate and encourage problem solving, and generally make your work life more pleasant and profitable.

Getting your patients to take the first step towards better health can be a struggle. Here is a simple reframing technique that could help.

Reflect on what requests you want to accept before obediently saying yes, especially those that detract from your career goals.

A high-performing website can help further your brand, serve as a useful resource and showcase pleased patients.

Short-staffed practices need to have a plan in place when they lose a doctor to preserve the practice operations and patient care.

Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.

Imagine: the freedom to care for patients the way you want to, not the way insurance mandates or regulations require.

Seven ways to adapt to new regulations coming from D.C. while still managing to treat patients.

How to recognize-and overcome-the common thought process of overconfidence when it comes to practicing medicine.

While human contact is natural and banter is commonplace, be mindful of how words and actions are received by those with different perceptions.

Staff training is essential to running a successful practice. Here are four reasons why it often gets overlooked and how to change that.

A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.

"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.