In the second of a two-part podcast,. William Maples, MD, explains that improving the patient experience can't happen through hospitality-industry amenities.
Podcasts
In part one of a two-part podcast, patient experience consultant William Maples talks to us about the problem with the HCHAPS and CG-CAHPS surveys.
Marni James of the Association of Independent Doctors explains how physician practices can remain independent in today’s environment.
In this podcast, healthcare consultant Craig Greenberg shares three tasks every practice manager should complete before the end of 2014.
From nonphysician providers to advanced practitioners, PAs are referred to in many ways. Here's what one PA says is the appropriate terminology.
John McGinnity, president of the American Academy of Physician Assistants, shares how PA practice is changing, and how physicians and practices should adapt.
In this podcast, consultant Susanne Madden shares how medical practices can store patient credit card numbers securely and effectively.
Robert Tennant, senior policy adviser of government affairs for the Medical Group Management Association, discusses the ICD-10 delay.
How to ask the right questions and find the perfect candidate for your practice's healthcare IT needs.
Pediatrician and social media enthusiast Natasha Burgert offers physicians advice on joining and posting to Twitter.
Looking for a new EHR? Let physician Joseph Robison offer you advice on how replace your old health IT system for a new one.
Michael O'Connell of Marymount Hospital in Ohio discusses key steps your medical practice can take to ensure a safe environment for patients and staff.
The MGMA's Donna Knapp and Todd Evenson discuss current and looming quality and cost factors that are playing a role in physician compensation.
Vic Arnold, a managing director at Huron Consulting, discusses practice-alignment strategies that will aid long-term survival in a partnership.
Penny Noyes of Health Business Navigators discusses the typical components in payer agreements, and those that might cause practices trouble.
Consultant John Lutz discusses the transition from volume- to value-based healthcare and how medical practices can begin preparing today.
Family physician Shankar Santhanam weighs the good and the bad about practicing medicine in New Jersey.
Psychiatrist Michael Privitera explains why New York is beautiful and diverse, in spite of regulatory hurdles for physicians.
Gynecologist Cynthia Cooper explains why practicing medicine in New Hampshire is mostly great for independent-minded physicians.
Urogynecologist Robert Harris shares his perspective on practicing medicine in the state of Mississippi.
OB/GYN Robert Grover explains why practicing medicine in Maine is a mixed bag.
Family medicine physician Saroj Misra shares his enthusiasm for Michigan while also touching on the challenges he faces every day.
Family physician Josh Umbehr shares his perspective on practicing medicine in the state of Kansas.
Kentucky native and family physician Kathy Nieder shares her enthusiasm for the Bluegrass State, and Louisville in particular.
Family physician Ted Epperly shares his perspective on practicing medicine in the state of Idaho.
Internist Douglas A. Gerard discusses why practicing in Connecticut makes for a happy physician despite high taxes and other challenges.
Allergist/immunologist Melinda Rathkopf shares her perspective on practicing medicine in the state of Alaska.
A conversation with Wayne Lipton, founder of Concierge Choice Physicians LLC, on what hybrid concierge is and why physicians might want to consider it.
By taking charge, tapping into technology, and implementing changes, chiropractor Jeff Robichaud lowered patient no-shows at his Massachusetts practice.
In this podcast, healthcare expert Laurie Morgan discusses key trends and challenges highlighted in our Great American Physician Survey, Sponsored by Kareo.
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