Patient Relations

Some patients just assume physicians are rich and they don't need the money. Thus, they skip out on paying their bills.

When it comes to HIPAA, is it always better to be safe than sorry? Security experts say there is a thing as being too cautious.

This doctor has figured out the perfect way to increase patient satisfaction at his practice. It involves offering a tasty beverage in the waiting room.

While prescription registries have made it easier to track down drug seekers, they are not foolproof. Here are red flags you should be looking out for.

United Airlines unceremoniously booted a physician off his flight and in the process unintentionally taught practices a few valuable lessons.

Telehealth adoption is not where it could be, here are five trends having an impact on the market.

No one can accurately predict what will happen with the ACA, but that doesn't mean physicians can't chart a path forward.

Can't get an appointment with your doctor? This practice has a better way to "connect" with him.

Wearing a smartwatch on your wrist to track your health? It can't be used for a credible medical opinion, says this doctor.

By thoroughly understanding your payer contracts, you take a step towards insuring timely and accurate payments.

Value-based care is a scary prospect for many physicians. Here are seven reasons why they shouldn't be afraid.

Technology is a useful tool to personalize the patient experience along the care journey while improving well-being and producing better outcomes.

Social media is a must for practices to engage patients in today's day and age. So a governance program is essential.

Research has shown that patient stories can heal. In this regard, Open Notes is a movement that can improve the doctor-patient relationship.

One of Nebraska’s largest health plans put down the telephone and picked up mobile-enabled tech to show true gains in its care management efforts.

The Cleveland Clinic’s Adrienne Boissy described how those in healthcare can overcome misconceptions about digital engagement at this year’s HIMSS17 conference.

With a goal in making electronic patient engagement efforts as informative and user-friendly as possible, health care practitioners are challenged with maintaining the security and privacy of patients.

This doctor is learning that genetics, nutrition analysis, microbiome surveys, and other personalized care services is what patients want.

In our recurring blog "Inbox," we get reader feedback on whether or not physicians can still love practicing medicine in the age of "data entry."

Be as convenient to patients as much as possible if you want to compete with the growing abundance of quick-care clinics.

A lot stands in the way of a strong patient-doctor relationship these days, specifically the cost of care. But physicians must remain committed.

While there are challenges associated with providing patients with EHR access, the benefits make it worth it, according to two experts.

One physician nearly died from a ruptured tumor in her liver. From this life threatening experience, she learned the importance of empathy in medicine.

A recent scenario brought up questions of HIPAA compliance during an emergency, such as patient exhibiting erratic behavior.

What will happen with U.S. healthcare policy? No one knows, but one patient is worrying a little too much about the change from Obamacare to Trumpcare.