January 14th 2025
Providing great customer service at your medical practice boosts revenue and patient satisfaction.
January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
December 5th 2024
Gratitude, if it is genuine, can organically lead to greater reimbursement.
October 16th 2024
AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.
October 7th 2024
Your weekly dose of wisdom from the Physicians Practice experts.
The Upside to Charting in the EHR in the Exam Room
Not sure whether you should document in the EHR with the patient in the room? Real-time medication reconciliation and accurate patient records are benefits.
To Know a Patient and be Known as a Doctor
She says being able to get to know her patients on a personal level is the best part of being a doctor and makes all the headaches of the job worth it.
Using Online Reviews to Change Physician Behavior
As millennials take over as the most populous age group, online reviews and physician ratings are going to have a pertinent impact on healthcare.
The Problem with the Hospitalist System
In response to a recent article in The New England Journal of Medicine, one doctor weighs in on the problem he sees with the hospitalist system.
Florida's Ruling on Suicide Puts Physicians at Risk
A recent ruling on patient suicides by the Florida Supreme Court puts physicians at added risk for something they have little control over.
Getting Cardiovascular Patients to Change their Lifestyle
Patients with cardiovascular disease need simple steps to successfully change lifestyle habits. Certified PAs are equipped with the tools to help.
To Attract New Patients, Think Like a Patient
When it comes to marketing yourself online, think like a patient - especially when communicating, posting content, and designing your website.
5 Tips to Get Paid from Late Paying Patients
Some patients are going to give you trouble when it comes to paying on time. Here are some tips to get what you've earned.
How to Offer Patients an Enhanced Consumer Experience
In today’s consumer-based healthcare market, patients expect personalized, retail-like service along with high quality clinical care.
Patient Acceptance of Medical Risk
I won't talk a patient into treatment, yet, I do have a superior level of expertise. My goal is that patients understand risk, benefit, and alternatives.
Is Your Patient Telling the Truth?
A former FBI agent talks about the sure tell signs that a patient may be lying to you.
Quality-Based Reimbursement Unfair to Physicians
Noncompliant patients could hurt physician quality scores under MACRA and reduce their compensation. How will that affect the doctor-patient relationship?
The Advantages of Working in a Direct Primary Care Model
Once considered elitist, direct primary care practices are gaining ground with physicians and patients alike.
Marketing a Medical Practice Using Facebook
This primary-care physician has successfully used social media to spread the good word about his cash-only practice.
What is a Primary-Care Physician Anyway?
What does a primary-care physician actually do? Dr. Linda Girgis breaks it down what she and other PCPs do and what they don't do.
7 Customer Service Tips for Physicians and Staff
We asked our practice management experts to reveal their trade secrets for dealing with patients. Here's what they said.
Respectfully Treating Transgender Patients
As acceptance of transgender members of society grows, so too do inquiries from physicians on how to respectfully treat transgender patients.
Bridging the Gap, How PAs Serve Mental Health Patients
Certified PAs are stepping in to provide much needed mental health services in communities hard hit by psychiatrist shortages.
How Can Your Practice Improve the Patient Experience?
Here are six ways practices can better drive patient engagement and increase satisfaction.
Why I Like Practicing in Montana
Dr. James Legan talks about why he loves practicing in the State of Montana and his hometown of Great Falls.
How Halloween and the Election Threaten a Doctor's Assets
Halloween and the 2016 Presidential Election pose a bigger threat to physicians' wealth than most medical practice owners think.
Practice Rounds: Increasing Federal Subsidies for ACA
The presidential candidates have diametrically opposed positions on healthcare and Congress may be the culprit for out-of-control drug costs.
6 Ways to End a Doctor-Patient Relationship
Sometimes physicians are forced to terminate a relationship between themselves and a patient. Here are six ways to do that.
Physicians Overwhelmed by Paperwork Have Options
A new survey finds that disillusioned doctors are struggling to adapt to changing delivery and payment models. Hybrid concierge provides a way out.
Patients, Physicians Adopting Medical Cost Estimators
In response to dramatically higher copays and deductibles, patients and their physicians are using technology to find the best prices for healthcare.
What Really Constitutes Good Patient Care?
This doctor has a problem with the sometimes cold efficiency of the patient-doctor experience in today's healthcare system.
How Not to Respond to Bad Patient Reviews Online
A bad review from a patient can be difficult for a provider to resolve; here are four bits of wisdom to heed if it happens to you.
Expanding Practice Scope with Urgent Care Services
Certified PAs can help primary-care physicians grow their practices by expanding urgent care services to capture sick visits and emergent procedures.
Well-Child Exams and Payer Rules
Scheduling well-child exams in our practice has become a study in complexity, as we try to accommodate both payers and parents.
When a Patient Gets On Your Nerves
Should you apologize for becoming frustrated with a patient? The Civility CEO weighs in on this and more.