January 14th 2025
Providing great customer service at your medical practice boosts revenue and patient satisfaction.
January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
December 5th 2024
Gratitude, if it is genuine, can organically lead to greater reimbursement.
October 16th 2024
AI is poised to revolutionize the patient’s and the clinician’s journey, from initial symptom assessment to long-term care management.
October 7th 2024
Your weekly dose of wisdom from the Physicians Practice experts.
8 Ways to Turn Patients, Staffers into Practice Advocates
Your patients and staff members are your best marketing tool. Get them to be "super fans" of you and your practice.
America's Veterans in Your Practice
The PA profession, which is rooted in the military, is celebrating its 50th anniversary. Today, many Certified PAs are now treating those who served our country.
Stop Signing Doctor's Notes to Avoid Being Sued
There is a precedent happening in pediatrics as helicopter parents and overbearing daycare centers have created a sharp increase in "doctor's notes."
The Do's and Don'ts of Medical Malpractice
Don't let a lack of communication, EHR misadventures, or failure to be prepared lead to a damaging malpractice suit at your practice.
Annual Customer Service Training is a Must
When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.
Six Ways Physicians can Improve their Patience
A lot of things hold your attention, but when it comes to patient care, patience is a virtue. Here are ways to improve that virtue.
7 Ways to Market Your Practice in the Digital Age
The days of putting your practice in the Yellow Pages or advertising through a newspaper are over. Here are some innovative marketing techniques.
5 Ways I'm Not Successful in My Medical Practice
Medicine is full of occasional victories, unfortunate defeats, and never feeling like it's enough. Here are five times I feel less than successful.
Federal Medical Tort Reform Faces Uphill Climb
Despite a Republican Congress and White House, experts are skeptical about federal medical tort reform bills becoming law.
An Unconventional Approach to Relieve Staff Stress
My practice made an unexpected visitor a way to relax both employees and patients.
App Review: UniversalDoctor Speaker
This month, our physician reviewers check out a medical translator app offering 13 languages for better physician-to-patient communication.
AMA Urges Patient-first Language to Destigmatize Obesity
Four years after declaring obesity a disease, the national doctor's group is urging new terminology for physicians to use in exam rooms.
Protecting and Improving a Practice's Online Reputation
The best way to build and improve an online reputation is to take control of what people are posting about your practice.
In Medicine, Honesty Is the Best Policy
Admitting mistakes as a physician is never easy, but providing patients with the truth is part of a physician's job.
A Personal Experience in Providing Care Overseas
This practitioner shares his experience in providing care in Guatemala on a recent mission trip.
Concierge Physicians and the Good Doctor
By ensuring they have adequate face-to-face time with patients, concierge physicians are providing wholesome care.
What are Patients Looking for in a Physician?
New data reveals what potential patients are looking for when they are searching for a doctor. It comes down to insurance, convenience and more.
Digital Tools are Fueling Increased Patient Engagement
More patients are engaged with their healthcare, thanks to increased use of patient portals and other digital tools.
The Worst Things You Can Say to a Patient
The biggest obstacle between you and your patients having an optimal relationship is potentially the words that come out of your mouth.
When Patients Don't Pay Their Bills
Some patients just assume physicians are rich and they don't need the money. Thus, they skip out on paying their bills.
When Practices are Too Cautious about HIPAA
When it comes to HIPAA, is it always better to be safe than sorry? Security experts say there is a thing as being too cautious.
A Surefire Way to Satisfy Your Patients
This doctor has figured out the perfect way to increase patient satisfaction at his practice. It involves offering a tasty beverage in the waiting room.
13 Red Flags Your Pain Patient is a Drug Seeker
While prescription registries have made it easier to track down drug seekers, they are not foolproof. Here are red flags you should be looking out for.
The United Airlines Debacle: 4 Lessons for Doctors
United Airlines unceremoniously booted a physician off his flight and in the process unintentionally taught practices a few valuable lessons.
Five Market Trends Affecting Telehealth Adoption
Telehealth adoption is not where it could be, here are five trends having an impact on the market.
The Social Media Physician
Can't get an appointment with your doctor? This practice has a better way to "connect" with him.
Your Smartwatch is Not a Doctor
Wearing a smartwatch on your wrist to track your health? It can't be used for a credible medical opinion, says this doctor.
Are Payers Compensating Your Practice Properly?
By thoroughly understanding your payer contracts, you take a step towards insuring timely and accurate payments.
7 Reasons to Join a Payer's Value-Based Payment Plan
Value-based care is a scary prospect for many physicians. Here are seven reasons why they shouldn't be afraid.
The Shift to Understanding the Person behind the Patient
Technology is a useful tool to personalize the patient experience along the care journey while improving well-being and producing better outcomes.