January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
The Dangers of Copy and Paste in the EHR
Copy and paste can speed up patient charting in the EHR, but physicians and staff must be wary of propagating errors. Here are key factors to consider.
Respectfully Treating Transgender Patients
As acceptance of transgender members of society grows, so too do inquiries from physicians on how to respectfully treat transgender patients.
Improve Your Medical Practice in 6 Easy Steps
Your practice is a reflection of the physicians who work there. If it looks old and uncared for, patients might wonder about the care they will receive.
Bridging the Gap, How PAs Serve Mental Health Patients
Certified PAs are stepping in to provide much needed mental health services in communities hard hit by psychiatrist shortages.
Why Does Your Practice Need A Professional Website?
Don't have a website? Bad move. Here are five reasons to have a responsive web presence for your practice.
How Can Your Practice Improve the Patient Experience?
Here are six ways practices can better drive patient engagement and increase satisfaction.
Why I Like Practicing in Montana
Dr. James Legan talks about why he loves practicing in the State of Montana and his hometown of Great Falls.
Big Blues Begin Pull Out from the Affordable Care Act
Blue Cross Blue Shield is jumping ship, here's what you need to know, and how it might affect your practice.
Establishing the Tone of Your New Medical Practice
Preparing to open a new practice is the ideal time to create your professional brand. It is your opportunity to let patients know who you are professionally.
Local SEO Will Obtain New Patients for Your Medical Practice
Here are nine ways to help your practice improve its SEO ranking and bring in some new patients.
Practice Rounds: Increasing Federal Subsidies for ACA
The presidential candidates have diametrically opposed positions on healthcare and Congress may be the culprit for out-of-control drug costs.
6 Ways to End a Doctor-Patient Relationship
Sometimes physicians are forced to terminate a relationship between themselves and a patient. Here are six ways to do that.
Why Physicians Are Embracing DPC Practices
Direct primary care practices are growing in popularity, according to this year's GAP Survey. Why is that the case?
Practice Rounds: Anthem, Cigna Sniping at Each Other
As Anthem and Cigna aim to merge, reports say the two companies have been sniping at each other. Also, are fitness trackers effective in weight loss?
What Really Constitutes Good Patient Care?
This doctor has a problem with the sometimes cold efficiency of the patient-doctor experience in today's healthcare system.
How Not to Respond to Bad Patient Reviews Online
A bad review from a patient can be difficult for a provider to resolve; here are four bits of wisdom to heed if it happens to you.
The Problem with Team-Based Care
In an era of delivery and payment reform, with an imbalance of costs and savings in care, there are complex challenges behind team-based care.
Practice Rounds: Meaningful Use Has Fallen Short
When it comes to running a practice economically, physicians are getting creative, and new research indicates that Meaningful Use falls short.
When a Patient Gets On Your Nerves
Should you apologize for becoming frustrated with a patient? The Civility CEO weighs in on this and more.
The Rising Cost of Patient Care
How Physicians Can Be Better Role Models
Patients look to their physicians to lead by example. If your harried day leaves something to desire, here are five remedies.
Three Positive Trends on Social Media in Healthcare
In doing research for an upcoming conference, this doctor discovered three interesting trends on the use of social media by patients and providers alike.
Steps to Prevent Violence in the Exam Room
Don't let a situation with an angry patient get out of hand. Here are steps to deescalate aggression in the exam room.
Five Ways to Decrease Patient Wait Times
More and more, patient wait times are going to be vital to improving satisfaction and bottom-line revenue. Here are five ways to shrink wait times.
Practice Rounds: EpiPen Saga Reaches a Fever Pitch
The backlash over the cost hike of the EpiPen forced the manufacturer Mylan to take action and defend itself this week.
Inbox: Fast Food Medicine
In our recurring blog "Inbox" we share comments from physicians and practice administrators telling us what keeps them awake at night.
Lessons from a Pioneer in Global Health
What can you learn about solving global health problems from a biography about the innovative physician and anthropologist, Paul Farmer?
How Close is Too Close with Patients?
"The Waiting Room Rule" is one way to determine whether or not you are getting too close with a patient and showing favoritism.
Crumbling Boundaries Between Patients and Doctors
The relationship between physicians and their patients is at the core of medical practice. However, outside forces are changing the physician-patient dynamic.
Many Changes Coming for Private Payers
Keeping up with the changes in the insurance industry right now is like herding cats. Here's what is on the horizon.