Patients

Discharging a patient from your practice can be a difficult decision. However, if done the right way, your practice will be better for it.

In part one of a two-part blog, this MD shares what she sees are three of the biggest changes that have come from the implementation of the ACA.

One doctor commiserates on the fact that drugs can be incredibly expensive, forcing her patients to choose between medications and paying rent.

In the rush of daily practice it is easy to miss what patients are feeling. But often just a few minutes of mindful attention can make all the difference.

PAs in rural areas can fulfill an important role in helping physicians address the needs of female patients.

With the drive to consolidate healthcare delivery, physicians are more often required to refer patients to in-network specialists.

In the era of qualitative analysis, one doctor says that a physician-patient cannot be gauged by statistical measures. These measures miss the point.

In order to improve customer satisfaction to attract and retain patients, practices can take these three basic steps.

Patients can sometimes be vague when talking about how they reacted to a medication a doctor has prescribed.

Email is a simple way for physicians to improve care and lower costs for their patients. Yet, most claim that patients don't want to interact this way.

Here's one patient that has his mind made up on what he should do when he is told he is perfectly healthy.

One MD found out recently what it's like to be on the other side of the patient-doctor encounter. What were her fellow patients saying about doctors?

As the medical community grapples with opioid prescription, one doctor says she has seen first-hand that these medications do not cure chronic pain.

Do you know why you shouldn't waive patient copays? Take this short true and false quiz to find out what you really know.

The mobile market is growing at an incredible rate and physicians will have to pay attention to this medium when marketing their practice.

The potential of telemedicine will give physicians and their patients new treatment options and better avenues for information exchange.

Much like the airlines, hybrid concierge care patients value an enhanced service experience and are willing to pay for it.

The lack of communication physicians receive about their patients who have been to the emergency department leads to poor care coordination.

Despite the excitement surrounding the potential of telemedicine and the technology being available, several barriers are holding it back.

Improving the patient experience is often an easy task, and reaps great rewards for both providers and patients.

We are constantly learning as doctors and patients are the ones who are doing the teaching. They tell us everything we need to know.

To succeed in an accountable care organization, practices have to dedicate resources to the high-cost, frequent utilizers of care.

Christiana Care Health System has relied on health IT tools, care coordinators, and stakeholder buy-in to drive its care management success.

No-shows and same day cancellations have a big bottom-line impact. But don't worry, there are ways to let your patients know that your time is valuable.

Happy and satisfied patients are a secret marketing weapon for healthcare providers. Convert your happiest patients to be brand advocates.