Patients

A disagreement by providers on a diagnosis often comes at the expense of the patient. Doctors must support each other, even when they're not on the same page.

With the new year underway, now is the time to zero in on what areas of your practice can be improved. Here are five areas you should consider.

The Concierge Medicine Research Collective recently conducted a survey to find out what is the makeup of a concierge practice. Here are the results.

Thomas LaGrelius, a family physician in Torrance, Calif., made the switch to concierge care 10 years ago and hasn't looked back since.

Relationship marketing should be an everyday component of a physician’s efforts to improve patient relations. Here are some tips to make it happen.

Sometimes the best way to diffuse anxiety and fear, for both physicians and patients, is humor.

Physicians are now being reviewed online, like restaurants and hotels. What's the right way to react to this trend?

Everyone wants to fill in the blanks based on what we assume is true. However, when doctors do that to diagnosis a patient, it can be dangerous.

There is a connection between the satisfaction of physicians and the satisfaction of patients. Make sure your practice focuses on both.

When trying to market their practice to reach new patients, physicians are sure to have a lot of questions. Here are the right ones to ask.

Each week we share expert advice on running your practice in Physicians Practice Pearls. Here are your favorites from 2015.

It’s the holiday season! For a doctor and patient, that means the prognosis can wait until 2016.

Each month in our print journal, Physicians Practice selects an "App of the Month." Here are our top picks for physicians and their patients.

Some patients are noncompliant or habitual no shows to appointments. However, terminating a patient is easier said than done.

Online reviews are being utilized by patients more than ever before, both to provide and receive feedback about physician experiences.

Everyone is at least a little stressed during the holidays. Physicians are no exception to the rule.

Good customer service means a lot in healthcare and one hospital recently showed the power and importance of the “human moment” in healthcare.

When redesigning a practice to improve efficiency, it’s important for this doctor to institute a model that maintains closer relations with patients.

There is one way doctors can be more transparent to their patients about their relationships with pharmaceutical companies.

Conversation-practicing simulations is a new method for physicians and providers to improve a critical element of healthcare: communication.

Practices must explore new collection strategies for patients with high-deductible plans that require more financial responsibility.

For practices looking to turn patients into loyal advocates for life, relationship marketing is the way to go

Many industries survey their customers to find out how effectively they are meeting their needs. Medicine is no different.

This MD started writing down the time she entered and exited an exam room to track patient flow. The data revealed a lot.

Your name is on a physician review site. Scary? Hardly. Embrace those review sites and craft a strategy to bolster your online reputation.