Patients

A lot stands in the way of a strong patient-doctor relationship these days, specifically the cost of care. But physicians must remain committed.

One physician nearly died from a ruptured tumor in her liver. From this life threatening experience, she learned the importance of empathy in medicine.

A recent scenario brought up questions of HIPAA compliance during an emergency, such as patient exhibiting erratic behavior.

What will happen with U.S. healthcare policy? No one knows, but one patient is worrying a little too much about the change from Obamacare to Trumpcare.

How high-deductibles and copays are straining, but also strengthening, the trust between doctors and patients.

Prescribing more medication to a patient isn't always the answer and can be dangerous, as this doctor recently learned.

Providing excellent customer service isn't rocket science and yet, as this editor has seen, it seems to not be a priority for many organizations.

Every doctor wants to see the best in their patients, but the truth is some will cause you trouble. Here are tips to deal with problem patients.

Enough is enough, you are ready to dismiss a patient. What are the right reasons to do so and what actions can you take?

This doctor has decided on an eternal New Year's resolution to be on time. Unfortunately, she's discovered there is such a thing as over-preparation.

Look for areas to improve patient satisfaction, such as removing or reducing the time patients spend in the waiting room.

The uncertainties surrounding health legislation are going to mean uncomfortable times for physicians who want to map out their practice's immediate future.

Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.

Customer service has become an integral component of maintaining a successful practice. Here's how to improve the patient experience.

What are the top healthcare issues that practices will have to pay attention to in the coming year?

It can be hard to have conversations when patients are non-compliant or being given bad news. Here are some strategies to manage these exchanges.

What should physicians anticipate in 2017? Experts weigh in on eight issues that will affect the profession this year.

When you're having a tough day and wondering why anyone would be a primary-care physician, it can be hard to empathize with patients.

Value-based reimbursement and a few other trends that will have a major impact on physician practices in the coming year.

The days of the doctor knows everything are over. Physicians must work hand in hand with patients to improve outcomes.

This doctor prescribes treatments and medications only when the benefit outweighs the harm - sometimes it's not that clear cut.

Online reviews of your practice from patients can hold a lot of weight. Practices must have a strategy to deal with negative and positive feedback.

Patients really want to be cared for. And it's important to realize that treating them is different than caring for them.

As the end of 2016 approaches and we make way for 2017, it is the perfect time of the year to reflect on our careers and our personal lives.

The Department of Veterans Affairs granted certain nurse practitioners the authority to treat patients without physician supervision.