Balance billing defined

By improving exam room design and workflow data and equipment, medical practices can facilitate a better experience for both patients and caregivers.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

Here's what you should do the next time you experience a patient in a strong emotional state.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Showing empathy improves patient satisfaction, but not every doctor is naturally good at expressing feelings to patients.

Risks related to outsourced billing and considerations for mitigating those risks