Billing & Collections

Hidden fees, rising costs and inefficiencies could be cutting into your bottom line.

Health care consumers seek seamless payment experiences that match their digital expectations. Providers must offer flexible options to enhance satisfaction and collections.

Your weekly dose of wisdom from the Physicians Practice experts.

Struggling with patient payments? Learn nine proven strategies to improve collections and protect your practice’s bottom line.

As health care payment processes continue to grow more complex, the case for integrated payment solutions becomes increasingly compelling.

Your weekly dose of wisdom from the Physicians Practice experts.

Given that so much of the high costs associated with running a healthcare business remains outside of the organization’s control, financial leaders will have to consider how they can impact the one area that is in their control in 2025: reducing administrative waste.

The plan presents a raise for 2026, with additional money for primary care.

Behind today's high denial rates lies a fundamental tension – coding requirements grow increasingly complex as coding resources lessen.

Though similar to other specialties, some billing codes are unique for behavioral therapy.

For healthcare providers, executives, and decision-makers, embracing AI in claims processing is not just a step toward improved financial outcomes—it’s an ethical commitment to better care and a more patient-centered approach to service delivery.

New legislation, as well as changes in patient expectations, present a host of challenges and opportunities for getting paid for service this year.

A little attention to small billing mistakes can save your practice big money

If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.

High-deductible health plans are on the rise. Here are 10 methods to ensure your practice collects from patients with these plans.

As payers push docs to shoulder more risk, practices need to develop a strategy to maximize revenue

Collecting copayments and coinsurance can be challenging.

Generation Z is driving changes to patient engagement and payment.

Cash-based health care is a win-win for vulnerable groups and primary care providers.

Expert advice for turning your back office staff into billing and collections all-stars.

Common mistakes can creep into various steps in the insurance billing process. Correct them and you’ll improve the financial health of your practice.

Use these to develop a strategic approach to profitably manage and effectively resolve low-dollar accounts receivables.

Survey finds that billing and payment are factors when it comes to choosing and building trust with a provider

A digital payment strategy benefits the patient and streamlines operations

Transparency and accessibility are keys to avoiding surprise charges and ensuring patient satisfaction.

Inefficient billing processes can result in frequent delays in claim submission, issue resolution and revenue capture.

Reframing collections as a continual process can minimize bad debt.

Collecting money from patients is an ongoing challenge that has only worsened with high-deductible health plans.

Negotiate with knowledge and watch out for pitfalls with billing and side hustles.

Investing in digital solutions can automate administrative processes and elevate the patient experience.