Billing & Collections

Think claims and billing processes don’t affect patient attitudes? Think again.

Collecting money from patients is an ongoing challenge that has only worsened with high-deductible health plans.

Making a cultural shift in terms of patient payments and bad debt isn’t easy, but it helps both those giving and receiving care.

If physicians address these three pain points in a way that puts patients' needs first, they should be able to create the type of experiences patients will enjoy and tell the world about.

Risks related to outsourced billing and considerations for mitigating those risks

Cost-saving initiatives that you need to know

More flexibility, transparency, and convenience are on the horizon.

Make your practice financially healthy while making your patients physically and mentally healthy.

Healthcare revenue cycle management is experiencing a revolution with the latest automation and remote work trends.

Collecting from patients is not an easy job, but there are ways to handle it in an efficient and compassionate manner. We talk to experts on how to prevent payment delinquencies and how to handle them when they occur.

It’s important to set realistic expectations about the billing process, which isn’t easy to integrate into regular workflows.

Victory lies in the preparation when it comes to payer negotiations.

Offering financial education helps patients understand what they owe, why, and when.

When you know what the billing challenges are it becomes easier to tackle them.

The post-payment review process can be lengthy, cumbersome, administratively inefficient, and result in provider abrasion.

More and more providers have experienced diminished returns as patient payments languish due to outdated, ineffective communication methods which do not meet today’s patient expectations.

Collecting copayments and coinsurance is challenging because of the COVID-19 pandemic.

Workers’ compensation cases can be particularly troublesome because insurers require extensive documentation.

A practice’s entire business depends on a billing company that can properly bill and collect for the practice’s services.

Your weekly dose of wisdom from the Physicians Practice experts.

For primary care practices, earning enough revenue to meet overhead expenses and provide quality care has always been a challenge. But practices often make the challenge even greater through sloppy coding and billing, leading to delayed or incorrect reimbursements from payers.

Recent trends provide insights into how next-generation support models might help independent providers take part in risk-sharing contracts.

Small and midsize practices are well positioned to negotiate contracts with payers.

Collecting medical debts can be a contentious process, but it doesn't have to be.

Code accurately with the appropriate documentation to substantiate medical necessity.

Providers can reap the rewards of a digital transformation that boosts efficiency and profitability, but they must first invest in the right technology.

Expert advice for turning your back office staff into billing and collections all-stars.

Advice to help your front office staff start the billing process off right.

Traditional paper statements and calls have been increasingly ineffective.

The risk of malpractice and negligence is hurting the medical billing industry. Here’s a brief article talking about various risks involved with these threats to practices, clinics, and coders.