Patient Relations

There’s no magic wand to immediately upgrade your administrative systems, but there are actions you can take.

Physician’s Practice® presents our conversation Dan Dooley, vice president of physician services at R1—a leading provider of technology--enabled revenue cycle management—about how the pandemic will change revenue cycle management, as well as how practices can achieve financial clearance and thereby further support their patients.

A special Q&A with Dr. Patrice Harris.

Effectively managing your stressors will increase your ability to care for patients.

Barriers physicians should be aware of and solutions for achieving optimal asthma control.

Nearly 30% of adults reported depression symptoms compared to 8.5% before the pandemic.

87 percent of patients surveyed by MGMA said safety was the number one reason they are reluctant to visit doctors' offices.

Tips for keeping this valuable addition compliant with the law.

Three ways to help your patients who may be suffering in silence.

Tactics should be built on a foundation of the three pillars: Educate, identify and treat.

To avoid potential conflict, patients should be provided advance notice of your policy to avoid surprise and embarrassment.

Interoperability will ignite significant and sustainable change in healthcare quality, delivery, and payment.

Closing a practice for retirement is a hard decision as it is-here are tips to make closing your doors smoother.

A structured, data-driven approach will ensure success.

The key to patient satisfaction lies in your employees.

Service pearls to keep your patients coming back. 

Steps prior to considering litigation.

Get insight into positive changes you and your practice can make.

These “soft skills” can be the hardest to master.

Tips for avoiding adverse drug events in elderly and chronically ill populations.

Impossible to realize, but always worthwhile to strive towards.

43% of survey respondents report reviewing online doctor ratings in the past year. 

The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.

Practices need to overcome reservations and actively seek out high-tech solutions.