10 ways to provide better customer service

Private practices face mounting challenges, from staffing shortages to reimbursement pressures. If your software can’t keep up, it may be time to reevaluate.

Brian McKillop, president of the locum tenens division at AMN Healthcare, joins the show to discuss the company's latest report on the physician shortage.

From ambient transcription to smart scheduling, AI is helping doctors cut costs, save time and improve care. Here’s where it’s making the biggest difference — and what to consider before you invest.

Jeffrey A. Singer, M.D., a general surgeon and senior fellow at the Cato Institute, joins the show to talk patient autonomy in health care.

Structured onboarding programs enhance job satisfaction and retention, boosting productivity and improving patient experience in medical practices.

Practices face staffing challenges as turnover soars and costs rise. Explore how automation can alleviate burdens while maintaining essential human roles.