Patient Relations

It takes just one problem or inconvenience to affect the patient’s experience at your practice.

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Top patient engagement trends and how to ensure continual growth

A key aspect of medical education is understanding the perspective of the patient being treated.

Panelists say lack of clear explanations for public health policy decisions adds to problem.

Your weekly dose of wisdom from the Physicians Practice experts.

Patients can be trained to respect your time and arrive at the office on time.

Health care organizations must make the leap from providing siloed channels of care to putting the consumer in the driver’s seat, with access to a seamless, integrated experience whenever and wherever they need it.

More than good bedside manner is needed.

Perhaps an apology will mollify a patient having the knee-jerk reaction of considering litigation when things don’t turn out as planned.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Your weekly dose of wisdom from the Physicians Practice experts.

Changing currents in patient expectations and the great resignation are changing the healthcare landscape.

Don’t run afoul of HIPAA when texting with patients.

These tips can help keep your patients coming back.

Tips on what to do when you must part ways with a difficult patient.

Even before the pandemic, online medical education tools were taking off in particular specialties.

Patient visits have a direct impact on the success of your independent practice. Here are six tips from the experts to put into action.

These four tips can make current patients long-term ones.