Patient Relations

A step-by-step guide to improved patient satisfaction scores at your practice.

A transparent, data-driven approach can ease the transition from traditional fee-for-service to value-based contracts.

A lower number of practicing physicians may mean greater opportunity to establish your own reputation.

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.

One physician recounts her experiences transitioning telehealth services.

Dr. Janis Coffin, DO, discusses how telehealth has increased the opportunity to manage patients with chronic conditions and how practices can financially benefit from these setups.

Technical advances born from a year in lockdown have made the tools more widely available than ever before.

Software is a powerful tool for provider-patient collaboration, which is one of the most important factors for determining outcomes in every area of health.

Dr. Janis Coffin, DO, discusses how she has witnessed telehealth adoption change over the course of the pandemic

How one practice managed the transition to virtual care before the pandemic.

Every medical practice will have patients with unpaid balances, but those that have smart collection strategies in place will be better off.

Patients can hold biases toward physicians in the same way that physicians can be biased in their care delivery.

The difference between a ‘conscious bias’ and an ‘unconscious bias’ and how they are measured.

What bias means for physician’s everyday work experiences.

Giving bad news is not fun, but as a doctor, it is something you'll have to do from time to time. Here are some tips on how to do it.

There's a lot to be said for first impressions. So, when do your new patients form their first impressions of you?

The phenomenon of ‘point solution fatigue’ affecting physicians, providers, and payers.

The shortcomings of current standards of care and why finding solutions might be so challenging and complex.

What we mean by ‘standards of care’ are, as well as how they are developed.

Physicians Practice® spoke with Dr. Anisha Abraham, author of the book "Raising Global Teens: A Practical Handbook for Parenting in the 21st Century", about signs that a patient may be at risk of suicide and self-harm as well as interventions and communication methods physicians can employ in the clinical setting.

More engaged patients are more likely to follow your advice. Here are five ways to jumpstart your practice's efforts.

Amid the stresses of running a medical practice, it’s sometimes hard to find the time to keep your patients happy. But keeping your patients smiling is good for your wallet and your psyche.

Senior populations are growing rapidly and will need increased quality medical care.

This week on Perspectives, Dr. Caroline DeFilippo, MD, MPH, FACP of CareMount Medical in New York, explains how physicians can grow more comfortable with these conversations and when they should consider having them with their patients.

More engaged patients are more likely to follow your advice. Here are five ways to jumpstart your practice's efforts.