February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
August 17th 2021
Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.
August 10th 2021
Here are some steps healthcare providers can take to better serve LGBTQ patients.
Eight Steps to Empowering Patients in the Diagnostic Process
These will help physicians empower patients to get involved in the diagnostic process from the moment they first meet.
Non-Academic Physicians Earning More Pay
A new study from MGMA found that non-academic physicians earn significantly more than their academic peers.
How to Personalize Your Healthcare Service
Patients are increasingly interested in personalized healthcare service. Here are a few ways to provide that for them.
How to Handle Employee and Patient Complaints
Every practice has them: disgruntled employees and patients. Here's how to handle their complaints and avoid lawsuits.
New HHS Chief Reportedly Picked
Pharma exec Alex Azar could be next in line to take over as Secretary of the Department of Health and Human Services.
The Madness of a New Type of Practice Model
This doctor finds out about a new type of practice payment model - an idea that's completely foreign to her. Third-party payers stay away!
Patients Know Their Body Best
This physician listens and respects her patients self-diagnosis while using her medical background to decide treatment methods.
Understanding the Art of Scheduling Patients
If you aren't giving your front-office staff kudos on a daily basis, you need to look closer at how they schedule your patients.
How to Meet Patient Demand at Your Practice
Patients want in-demand service. Here are a few ways to provide that to them at your practice.
Opioids and Medical Licensure Risks
Physicians need to be careful when it comes to prescribing opioids for many reasons including putting their medical license at risk.
10 Ways to Improve Patient Health Literacy
Here are a few examples of what medical professionals, administrators and consultants across the United States are doing to improve health literacy.
Is the Surgeon General up to the Task?
There are a lot of public health issues that need addressing - can the new Surgeon General tackle them in an effective manner?
Do's and Don'ts of Medical Marketing
Promoting your practice using effective methods can be the difference between gaining and losing business.
Proposed Bipartisan Bill Finds Growing Support
On Thursday, 24 Senators reached agreement on a short-term bipartisan legislation bill that would help stabilize health insurance markets.
How PAs Help Identify and Manage Addiction
A physician assistant specializing in treating addiction shares some of the ways she spots drug seekers and addicts on the job.
Practices Must Review Patient Intake Processes
Don't allow new patients to wait 30 minutes because of an outdated intake process, here are ways to make it more efficient.
How to Embrace E-payment with Caring and Compassion
Here are nine tips to bring electronic payment into your practice while not interfering with the best care for patients.
Why Hackers Love Patient Records and What to Do About It
Hackers are well-organized and hungry for patient records. Here’s what practices need to know to protect their patients and their business.
The Importance of Patient-related Cultural Humility
In the era of value-based care, understanding where the patient is coming from and engaging them is as important as ever.
One in Five Americans Experience Medical Errors
There are long-term consequences of medical errors on patients, including emotional distress, financial well-being, and fractured family relationships.
How to Say No to Unreasonable Patient Requests
Some patients don't want to hear it, they just want their unreasonable request accepted. Here's how to say no.
Patience is a Virtue at Your Practice
Sometimes the toughest thing to tell a patient is to have patience. But, as this doc explains, that may be the only answer to what ails them.
A Very Revealing Patient History
To his physicians dismay, a patient pulled out all of the stops when asked to talk about his family history.
Harrowing Diagnosis Brings out Best in Physician
For this doc, reacting to and treating a patients potentially life-threatening diagnosis brings out the best in her.
Physicians Grade the Trump Administration
More than 40 percent of physicians give the Trump administration an “F” in healthcare thus far. What has led to these tough grades?
The Cost of Miracle Drugs
Miracle drugs may not exist in the truest sense of the term, but any drug that comes with an easy co-pay is a miracle drug in this doctors eyes.
Concierge Medicine is Hard, Don't Go at it Alone
Don't make the mistake of starting an alternative payment program without doing your research first, warms a healthcare consultant.
Six Steps to a Successful Practice Open House
If executed properly, an open house can draw new patients into your practice while spreading your reputation throughout the community.
6 Lessons from the Opioid-Related Murder of a Physician
The tragic murder of Dr. Todd Graham due to not prescribing opioids to a patient is a cautionary tale for physicians and other providers.
Effective Physician-Patient Communication is a Must
Amid new theories on benefits of sharing medical records with patients, this physician believes a trusting physician-patient relationship remains essential.
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