Staff

According to this year's Staff Salary Survey, practice employees are taking on an increased workload. It's time to look for better efficiency.

Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.

It's important to address misbehavior by healthcare providers towards others in the practice.

This month's coding column: What do physicians have to know about coding for telemedicine visits?

Colorado is one of only six states that doesn't require doctors to undergo criminal records checks, but change is on the way.

Certified PAs are adding value to the field of concierge medicine, but their knowledge and skills can make a difference in any practice.

Employing NPs and PAs is becoming more prevalent in the wake of the physician shortage epidemic, here are some ways to utilize these practitioners in a meaningful way.

Many experts say that PAs are a good way for physicians to reduce their workload. Here are three ways your practice can best utilize them.

Everyone agrees that physician burnout is a major problem. What's less certain is the role that NPs and PAs can play in curing it.

Burnout is a serious issue for many physicians. Here are nine ways that can help restore their passion for medicine.

Doctors are not the only experiencing burnout, nurses also have this problem. Surprisingly, some nurses say physicians are helping cause problems for them.

If your office has a healthy, but morally damaging rumor mill, it's time to take steps to limit the damage.

With the geriatric patient population increasing, physicians can count on PAs to take a hands-on approach to managing their care.

Social media is a must for practices to engage patients in today's day and age. So a governance program is essential.

One of Nebraska’s largest health plans put down the telephone and picked up mobile-enabled tech to show true gains in its care management efforts.

Diversity in your organization isn't just the right thing to do, some experts say it can improve care plans and add practical value.

When preparing for a meeting, be sure that you are confident and knowledgeable in your material, and that your delivery is positive.

No matter the size of the healthcare organization, communication is one key to ensuring a smooth transition to a new EHR system.

Trusts builds great leadership skills. Here are five things that can help physician managers be strong, trustful leaders to their employees.

Every practice manager dreads having a difficult conversation with a staff member. Here are some strategies to get through one successfully.

Physicians often will sacrifice themselves and their families for their patients, so meet any needs you can so that the sacrifices are minimized.

ACA significantly changed the landscape of healthcare delivery in the U.S. and that was especially the case for the physician assistant profession.

Some practice administrators and physicians are under the belief they can get by with fewer back-office staffers. This may not be the case.

No one wants to fire someone, but sometimes it needs to be done. Here are six instances where a firing is justified.

Do you trust insurance companies to pay you properly and according to contract requirements? If so, review your EOBs from your payers, today.

Certified PAs and other healthcare providers can follow this simple assessment protocol to help with early detection of chronic kidney disease.

Hiring a relative is an easy way to fill an open position for many practices. Here are the reasons why NOT to do that.

A new law makes it so small practices can reimburse employees for premium expenses incurred for an individual health insurance policy.

Maintaining high customer service standards can increase patient satisfaction. Here are 11 tips to gain a customer service edge.

Customer service has become an integral component of maintaining a successful practice. Here's how to improve the patient experience.