Staff

Looking to see if your staff salaries are in line with national benchmarks? View our national data on key positions in medical practices broken out by years of experience.

In our latest cartoon, one practice gets creative with added financial incentives for staff.

Listening and acting on what you hear is key to engaging your practice employees. Here are six strategies to keep staff happy and productive.

Staff training is essential to running a successful practice. Here are four reasons why it often gets overlooked and how to change that.

If a raise isn’t in the cards, consider other ways to leverage your workforce.

Non-physician practitioners, such as nurse practitioners and physician assistants, can save time and money, but know how to bill for their services.

Find out what a patient experience officer is and why your practice might need one.

A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.

Two DOJ cases provide important reminders to physicians on listing the proper provider for claims and to meet testing guidelines.

"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.

Tech and staffing are two ways that your practice can reduce burnout for physicians and other stressed out employees.

Certified physician assistants can help change the culture around men and their access to medical treatment.

The Optimal Team Practice policy defines the evolution of the PA profession. Here are things every doctor should know about these laws and regulations.

Don't leave your new hire in the dust and out of the loop. Here's how you can get them started.

If you are considering merging your practice with another group, make sure you are doing so because it's the right thing to do.

A member of your medical staff has potentially dangerous psychological issues. You don't want to be insensitive, what are your choices?

Unlike physicians, APRNs, and other health professionals, physician assistants do not receive direct reimbursement from insurers.

People don't like being told what to do - they prefer to be encouraged to think through how to best manage a situation.

Daylight Saving Time is good time to check on things at the office, such as batteries and old equipment that need replacing.

Despite spending the most on health care, Americans experience shorter life expectancy, higher obesity rates, and a higher rate of infant death.

Chicken noodle soup for the medical practice staff soul. Here are ways to bring together different age groups.

An explainer of the AAPA's Optimal Team Practice (OTP) initiative and why it's important to improving care.

Are you issuing embarrassing correction emails after goofing up your initial correspondence? Here's how to avoid this snafu.

Leadership teams wonder why their best-laid plans have gone awry. Here's how employees feel.

Physician turnover to an ongoing physician shortage and staffing a health care facility can be very difficult. Here are five tips to make sure you are prepared.