Staff

When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.

This blogger is taking on a new role at the American Academy of PAs (AAPA), where he'll work closely with the AMA.

As PAs get more involved in today's medical practice, readers are split on whether or not this is a good thing.

Use the "knowledge, skills, and attitude" concept when hiring staff at your practice, to ensure you bring the right person aboard.

My practice made an unexpected visitor a way to relax both employees and patients.

Terminating an employee is never easy, but making the right preparations for your final conversation will help things go as smoothly as possible.

Being short-staffed can cripple a medical practice. That's why having emergency staffing plans in place is a must.

This physician enjoys charting so much she wants to share her passion with fellow staff members at her practice.

In this month's coding column, we also feature answers to prolonged services codes and orthopedic ICD-10 codes.

Developing this kind of document can let physicians know what expectations your practice has of them.

This doctor has been preaching teamwork at his practice for so long his employees decided to take their support for one another to a whole new level.

Physicians and recruiting professionals weigh in with challenges - and solutions - to today’s staffing challenges at medical practices.

Server-based EHRs lend themselves to in-house management. But technology expertise for the employee with that responsibility is key, say experts.

Physicians and others in medical practices are not immune to putting things off. Here’s a five-step plan to start getting things done.

This doctor has an innovative way of keeping employees driven to practice medicine, while adopting a wholesome, team approach.

Being short-staffed can cripple a medical practice, but there are resources you can use to avoid this being the case.

Tomorrow at 12pm EST, Physicians Practice will host its very first tweet chat on the staffing difficulties facing practices. We hope you join us!

Most practices won't add staff to comply with Medicare’s reimbursement reform. Experts disagree if that is the right move.

Ever wonder how your staff salaries compare with other regions of the country? Check out our regional data on key positions in medical practices.

Looking for some cost-effective ways to furnish your medical practice? Don't be afraid to go bargain hunting!

Don't overlook your MAs. A new study found that they can take on numerous important roles in a team-centered primary-care practice.

According to this year's Staff Salary Survey, practice employees are taking on an increased workload. It's time to look for better efficiency.

Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.

It's important to address misbehavior by healthcare providers towards others in the practice.

This month's coding column: What do physicians have to know about coding for telemedicine visits?

Colorado is one of only six states that doesn't require doctors to undergo criminal records checks, but change is on the way.

Certified PAs are adding value to the field of concierge medicine, but their knowledge and skills can make a difference in any practice.

Employing NPs and PAs is becoming more prevalent in the wake of the physician shortage epidemic, here are some ways to utilize these practitioners in a meaningful way.

Many experts say that PAs are a good way for physicians to reduce their workload. Here are three ways your practice can best utilize them.

Everyone agrees that physician burnout is a major problem. What's less certain is the role that NPs and PAs can play in curing it.