Staff

As providers, it’s our job to identify and anticipate what patients need. But, in order to deliver the right care at the right time, we need to re-examine our processes and relationships not only with our patients, but also with one another.

Nosy employees poking around in medical records or sharing passwords can put your practice at risk of HIPAA violations, lawsuits, and broken agreements with affiliate hospitals or practices.

Reduce your risk of burnout by adding physician assistants to help you carry the load.

Current events once again illustrate the wide range of legal and physical threats to physicians' assets. 

Just when you thought mansplaining couldn't get any worse.

Effective onboarding can help ensure your new hire knows what is expected and becomes productive more quickly.

Actually, it’s not magic. It’s helping your employees feel connected to their work, understanding their contributions to the bigger picture, and nurturing their continued growth.

It’s great that you want to share the wealth with your nonphysician employees. Just make sure you draft a policy that also meets state and federal laws.

Here are three simple adjustments that can help you ensure others understand what you're trying to convey. 

Lax policies regarding medical records and ordering prescriptions and tests puts physicians-and their practices-at risk of DEA and HIPAA violations.

You cannot avoid employee mistakes, but you can make sure the same mistake isn't made twice.

The rising number of PAs working in surgical subspecialties is helping to fill the physician shortage and represents a larger shift toward team-based practice in the operating room.

As the saying goes, it’s not what you said but how you make them feel. Being more conscientious of your delivery can improve communication with patients, staff, and colleagues.

Medical practitioners follow a standardized protocol to diagnose and treat patients. What if the same system could be applied to diagnose and treat problems within practices?  

The holiday party season traditionally starts next week, right after Thanksgiving. Consider what your medical practice should and should not be doing at the office party to avoid liability.

In order to foster high-performing teams, organizations need both coaches and mentors.

As the number of adults with chronic kidney disease will likely increase, there is a growing need-and opportunity-for physician assistants who can help promote healthy kidney function and help slow disease progression.

Yes, you need to delegate some tasks to employees. But as practice owners and administrators, it’s your responsibility to oversee and double check-not blindly sign your name for a whole lot of trouble.

Please note this solution is subject to child labor laws. 

When we perceive that we’re being verbally attacked, the natural reaction for most people is to respond in kind. However, there is a different way to proceed that often proves to be more successful.

Busy offices rarely have the time to pause, evaluate workflows, and attempt to improve efficiencies across the practice. However, unless you make that time, things are likely to stay the same.

There are ebbs and flows in medical practice volume that are connected to predictable events. If we plan for them, we can make the most of the seasons financially – and serve patients better, too.

This Labor Day, take time to appreciate your staff and reflect on how to improve employee morale and work culture.

Verbal missteps happen to everyone. While ignoring the situation may seem like the best solution at the time, it's not. Here’s how to overcome five common phonetic faux pas.

Since the inception of the PA profession, PAs have been shown to be part of solution when it comes to healthcare delivery. Physicians who work in rural areas need PAs to practice to the full extent of their training and experience.