Staff

As the saying goes, it’s not what you said but how you make them feel. Being more conscientious of your delivery can improve communication with patients, staff, and colleagues.

Medical practitioners follow a standardized protocol to diagnose and treat patients. What if the same system could be applied to diagnose and treat problems within practices?  

The holiday party season traditionally starts next week, right after Thanksgiving. Consider what your medical practice should and should not be doing at the office party to avoid liability.

In order to foster high-performing teams, organizations need both coaches and mentors.

As the number of adults with chronic kidney disease will likely increase, there is a growing need-and opportunity-for physician assistants who can help promote healthy kidney function and help slow disease progression.

Yes, you need to delegate some tasks to employees. But as practice owners and administrators, it’s your responsibility to oversee and double check-not blindly sign your name for a whole lot of trouble.

Please note this solution is subject to child labor laws. 

When we perceive that we’re being verbally attacked, the natural reaction for most people is to respond in kind. However, there is a different way to proceed that often proves to be more successful.

Busy offices rarely have the time to pause, evaluate workflows, and attempt to improve efficiencies across the practice. However, unless you make that time, things are likely to stay the same.

There are ebbs and flows in medical practice volume that are connected to predictable events. If we plan for them, we can make the most of the seasons financially – and serve patients better, too.

This Labor Day, take time to appreciate your staff and reflect on how to improve employee morale and work culture.

Verbal missteps happen to everyone. While ignoring the situation may seem like the best solution at the time, it's not. Here’s how to overcome five common phonetic faux pas.

Since the inception of the PA profession, PAs have been shown to be part of solution when it comes to healthcare delivery. Physicians who work in rural areas need PAs to practice to the full extent of their training and experience.

Consider taking precautions to prevent staff from leaving-and taking your belongings with them.

Looking for a way to help yourself and your staff be more productive? Look no further than these five steps.

Non-clinical staff play an important role in ensuring a practice runs smoothly and provides high-quality patient care. Keep these tips in mind when assembling your practice’s staff.

Non-physician providers can help lighten the load for physicians while improving patient care, practice efficiency, and overall effectiveness.

Whether a position opens up at your practice because of an unexpected departure or practice growth, deciding how to fill it can present a dilemma.

Tips for medical practice staff to broach the conversation of mid-career professional development with their employers.

Stepping back for perspective in the middle of your career can unveil fresh insights and help plan future accomplishments. Here are six ways for medical practice staff to advance their careers.

Parting ways with patients and staff is a difficult and emotional process. Here’s some gentle guidance.

The commonalities between PAs and physicians far outweigh the few differences that we have.

Honing leadership skills is essential for a manager. Here are four ways to become better leaders for staff and patients.

Patient interactions with staff are just as important in shaping the relationships between medical practices and their patients. Here's how employees can help avoid a lawsuit.

Reaching out to groups within your practice can improve morale, invigorate and encourage problem solving, and generally make your work life more pleasant and profitable.

Nine ways practices can boost employee morale without significantly increasing overhead expenses.

If you think a patient advocate is a nuisance, think again. They help physicians, just as much as they help patients.

An annual review of benefits each year might be able to save a practice a lot of money, experts say.

Changes in the healthcare industry are necessitating new roles at practices. Here are seven positions you might consider adding to assist patients and staff.

This National Osteoporosis Month, work with patients and staff to identify and manage the disease effectively.