Finance

Andria Jacobs is the chief operating officer for PCG Software and has more than 25 years’ experience in the healthcare industry, encompassing both administrative and clinical arenas. Prior to joining PCG, Ms. Jacobs was the administrative director, medical management for VertiHealth Administrators. Previously, she was an independent consultant in ambulatory care and practice management, where her clients have included hospitals, physician groups, and the University of California, Los Angeles

Articles

CMS has been playing hardball regarding claims, which should keep everyone honest while saving the federal government money.

Robust billing software can maximize reimbursements, keep practices honest 

Videos

Well-documented processes, as well as a properly trained staff are critical for success

Why the process of collection outreach matters

High-deductible health plans are on the rise. Here are 10 methods to ensure your practice collects from patients with these plans.


10 collection tactics for your high-deductible patients

What practices should be looking for in collection agencies 

What to look for when hiring a collection agency for your practice

Collection outreach: Your tone and confidence matters

 A first-party and third-party approach can fit a particular practice’s needs 

How physician practices should approach collection outreach

Why physicians should be trying to keep balance billing down

Physicians should be trying to reign in balance billing

Podcasts

Careful communications can help improve your collection methods and decrease time between service and payment.

Improving Collections with Empathy

If you are a physician practice owner who is considering a merger at some point, it is vital to learn more about this process early in the game. 

Traps to avoid with physician practice mergers

A fast and cost-efficient way to inform people about what they owe. 