Collection outreach: Your tone and confidence matters

MGMA is pushing back on any delay as insurers describe a three-step build.

A longtime MGMA analyst outlines the first area of focus to become a top performer.

MGMA's government affairs team walked through the fee schedule, MIPS, value-based care, Medicaid, Medicare Advantage and the year-end spending fight.

Experience is one of medicine's most valuable resources. Neil Baum, MD, argues physicians should be judged on competence, not age.

Three big payers are moving to shared credentialing through CertifyOS. What it could fix for practices and what it leaves on your desk.

A $20.5 million CVS settlement over web tracking shows how AI and data tracking without patient consent invite lawsuits and enforcement.

Career ladders, pay tied to specific skills and reviews held on a single date can help practices hold on to medical assistants and front-desk staff, according to BackPocket Talent's Rachel Brace and Nicole Hart.

About 34 percent of medical groups have built their own tools with AI. Check HIPAA, code ownership and insurance before yours goes live.