January 2nd 2025
Got a patient who's abusing your staff, ignoring your advice, failing to pay his bill? When you realize it just isn't going to work, it's usually best to let the patient go. Here's how to do it correctly.
July 9th 2024
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
February 16th 2023
It takes just one problem or inconvenience to affect the patient’s experience at your practice.
March 18th 2022
Doctors may see more patients, but diagnoses difficult.
October 8th 2021
How to talk with patients about vaccine concerns.
What to do when your EHR derails productivity and value-based care
Existing medical documentation, particularly EHRs, needs to support physicians - not stymie them - as the industry transitions to value-based care.
Deny this patient right at your own legal risk
Mothers have a right to breastfeed in public - and in your practice, so find a way to make mothers, other patients and staff comfortable.
5 ways to better manage medical device risk
Your practice is at risk from the devices right at your very fingertips. Learn how to secure the technology you use to keep your patients healthy.
Patient record retention: Tips for compliance and protection
Storing and accessing patient records can be a big hassle, especially when practices are experiencing a business transition. Learn how to maintain compliance and avoid potential lawsuits.
How to engage patients in advanced directives
PCPs are the front lines of the culture change about discussing advance directives, end-of-life care and death.
7 strategies to get patients talking about end-of-life care
Ways primary care practices can educate patients about advance directives and empower them to make decisions about their health and quality of life.
When the patient wants to be the doctor
You’ve spent years studying and even more practicing medicine. Don’t let your patients forget your expertise, and authority, as their physician.
Recent abortion legislation is an opportunity to focus on patient relations, reproductive health education
The surge in restrictive abortion legislation is a timely reminder that physician-led reproductive health and family planning education can significantly impact patient decisions and outcomes. Here's how to start the conversation.
How to protect patient privacy
What physicians say, and how they say it
Patients want someone who can provide excellent clinical care. They also need someone who can communicate their diagnosis with empathy and compassion.
Workplace violence: It could happen to you
Learn how to identify signs of workplace violence and how to respond to a potential threat.
How to help your patients with opioid addiction
Primary care physicians can help fight the opioid epidemic by offering medication assisted treatment.
How patient rapport managers save you time and money
Patient rapport managers strengthen relationships between physicians and patients
The delicacies of treating family members
Seeing patients and their relatives creates additional HIPAA considerations but ultimately improves patient care.
6 reasons to rethink your patient communication strategy
Millennials and Generation Z are leading the charge, but everyone benefits when they can choose how they communicate with their physician.
How you can curb the measles outbreak
Four ways you can communicate the severity of the measles outbreak to your patients and protect your staff.
Why seeing more patients doesn’t equal greater productivity
Though traditional fee-for-service reimbursement is tied to volume, quality patient care can’t be increased by simply adding more appointments.
Better patient relationship management, fewer no-show appointments
Physician practices can use physician relationship management technology to recoup lost revenue and improve patient outcomes.
What you can do about the negativity bias in medicine
It’s easy to be a Negative Nancy, but it’s important for the sake of yourself, your staff and your patients that you focus on the positives to build a better workplace culture.
3 ways a community HIE can help boost your practice’s revenue
Community health information exchanges appear to offer many advantages, including increased revenue for physician practices.
10 ways to provide better customer service
You don't have to spend a lot of money (or time) to improve patient care.
Improve patient collections through billing transparency
Increase patient satisfaction and lift patient collections through transparent patient responsibility
Cultural competency can improve healthcare for all
Becoming a culturally competent medical practice benefits patients, physicians, healthcare providers, and the community.
Why you need to integrate behavioral health into your primary care practice
The Affordable Care Act required health insurance plans to include behavioral health coverage, and that has benefits for patients, physicians and payers alike.
4 reasons why and 4 easy ways to stay on top of your online reputation
You need to keep tabs on how you’re viewed online, even if you’re not actively marketing for growth.
How to discuss cognitive screenings with Medicare patients
Cognitive screenings are part of Medicare’s Annual Wellness Visit. But what’s the best way for physicians to empower patients on the subject of brain health?
6 common myths about cognitive decline
When it comes to cognitive decline, primary care physicians are the front lines of detection and patient education.
Why I still practice medicine
Physician Melissa Young shares two patient encounters that remind her of her primary role: to care for and comfort others.
Most Googled diseases by state
What diseases are your patients most concerned about? To determine each state’s most googled disease, TermLife2Go.com cross-referenced the top diseases with national Google Trends data.