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The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.

It is good for doctors to be patients and to wrestle with the things our patients do.

Hint: there’s more to it than simply telling patients to “eat a balanced diet.”

Cannabis is still a touchy subject for medical professionals. As a result, it can be intimidating for patients to ask for information.

How to alter your approach when dealing with different personality types

Helping your patients avoid sticker shock can benefit your practice - but sharing your rates is not as simple as it sounds.

One aspect of the practice of medicine that I struggle with is how much of my own experiences to share with patients.

Take advantage of new technology and technology consumption habits to improve patient engagement while boosting your bottom line.

Improve medical care and health outcomes by removing communication barriers for non-English speaking patients.

Existing medical documentation, particularly EHRs, needs to support physicians - not stymie them - as the industry transitions to value-based care.

Mothers have a right to breastfeed in public - and in your practice, so find a way to make mothers, other patients and staff comfortable.

Your practice is at risk from the devices right at your very fingertips. Learn how to secure the technology you use to keep your patients healthy.

Storing and accessing patient records can be a big hassle, especially when practices are experiencing a business transition. Learn how to maintain compliance and avoid potential lawsuits.

PCPs are the front lines of the culture change about discussing advance directives, end-of-life care and death.

Ways primary care practices can educate patients about advance directives and empower them to make decisions about their health and quality of life.

You’ve spent years studying and even more practicing medicine. Don’t let your patients forget your expertise, and authority, as their physician.

The surge in restrictive abortion legislation is a timely reminder that physician-led reproductive health and family planning education can significantly impact patient decisions and outcomes. Here's how to start the conversation.


Patients want someone who can provide excellent clinical care. They also need someone who can communicate their diagnosis with empathy and compassion.

Learn how to identify signs of workplace violence and how to respond to a potential threat.

Primary care physicians can help fight the opioid epidemic by offering medication assisted treatment.

Patient rapport managers strengthen relationships between physicians and patients

Seeing patients and their relatives creates additional HIPAA considerations but ultimately improves patient care.

Millennials and Generation Z are leading the charge, but everyone benefits when they can choose how they communicate with their physician.














