Patients

Looking for a way to lessen administrative burden at your practice? Start with putting the patients first.

Each day, this doctor has to give care to a wide variety of challenging patients. As a practice owner, these patients represent his livelihood.

In a culture where a single online negative review can sway patients from your practice, it's important to have a plan for dealing with negative comments.

Certified PAs can be an invaluable tool for practices with spring allergy season quickly approaching.

A physician looks back on some recent patient communication mishaps, sparking an internal debate on how they make her feel about her profession.

Here are some strategies practices should take to better communicate medical costs to patients.

This final part of a two-part series focuses on providing proactive care and measuring the results of complex patients.

Nobody is better prepared to manage complex patients than their primary-care provider. Here's why.

Online reviews are no longer a forum for patients to judge you, payers are increasingly making them a priority.

Do you have patients with no access to transportation? Here's the potential answer to your problem.

Our editorial advisory board shares their answers to an eternal question in medicine.

The solution to solving the opioid crisis is much more complicated than simply adding new therapies. It needs a multi-leveled approach.

Taking a serious look at your worth and value might have your head spinning, but it’s worth it.

A new year means some patients will have new insurance plans, meaning a lot of transition for this doctor's practice and his patients.

While there are a lot of definitions around "quality," we have a long way to go in understanding what constitutes patient satisfaction in medicine.

The design of a healthcare facility goes a long way towards a patient's level of comfort and perception of the quality of treatment.

It's OK to ask your patients for a positive review online - it will help build your reputation with new patients.

WiFi is an attractive feature for guests in the waiting room. Just ask this patient who squatted on his practice WiFi network for months.

Concierge medicine offers the convenience that patients get at urgent care clinics, and combines it with the quality care that a familiar physician can provide.

Whether your patient is angry or manipulative, there are certain ways to deal with them. Here are eight strategies to employ.

A recent case of a patient left in the cold in Baltimore is not an aberration, it's a symptom of a larger problem with this country's health care system.

Online reviews are important to attracting new patients and building your practice. Here's how to become a 5-star physician.

When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.

Physicians implement checklists when they are providing clinical care for patients - but what about emotional support?

Identify those small, insignificant areas of lost revenue; you'll be surprised how quickly these areas will add up.