Staffing & Salary

Articles

Investing time and attention in the medical practice staff hiring process can reduce costs and boost staff retention.

6 Steps to hiring practice staff

Matt Seefeld is Executive Vice President of 

Three steps to driving organizational improvement by rethinking staffing strategies.

2023: The year of the employee in healthcare

Bent Philipson is the founder of Philosophy Care, a consulting firm that provides care guidance to skilled nursing facilities throughout New York and New Jersey. Under Bent Philipson’s leadership, Philosophy Care is dedicated to providing each resident with individualized care.

Poor working conditions are responsible for high turnover rates.

What your nurses expect from you (or else they'll quit)

Nance Goldstein, MDc, ACC, PhD, partners with physicians as a leadership coach to find ways through today’s tough times and enjoy medicine more.

Her evidence-based work enables physicians to sail through the challenges of influencing others to deliver excellent care. Her clients learn simple, quick ways to lead high quality, thriving care groups – one conversation at a time. She’s an Affiliate Faculty at AriadneLabs (Brigham & Womens Hospital and Harvard’s Chan School of Public Health), as well as a scholar at Brandeis University WSRC. 

https://www.linkedin.com/in/nancegoldstein/

, curates recent research and stories of physicians making medical practice better – leadership that honors their purpose 

 improves their experience of practicing.

Her podcast offers conversations with seasoned women MDs talking about how they navigated the competing demands of practice, family and the rest of life.

She’d like to hear what troubles you in your practice. Email her: 

The generational divide can be a source of friction between coworkers.

Messy moments: Generational conflict among colleagues

Pamela Ballou-Nelson, RN, CMPE, MA, MSPH, PhD, is a Principal Consultant with MGMA Consulting and has over 30 years of experience across the continuum of care in healthcare management focusing on practice process transformation, PCMH, workflow analysis, quality measures, care management, population health and patient activation. Email her at 

An employee appreciation program is a great place to start.

Making practice staff feel valued

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips. 

Most read 2022: 10 Small ways to provide great customer service to patients

Neil Baum, MD, a Professor of Clinical Urology at Tulane University in New Orleans, LA. Dr. Baum is the author of several books, including the best-selling book, 

Marketing Your Medical Practice-Ethically, Effectively, and Economically,

 which has sold over 225,000 copies and has been translated into Spanish. He contributes a weekly video for 

 on practical ideas to enhance productivity and efficiency in medical practices.  His 5–7-minute videos and short articles provide practical ideas that can be easily implemented and incorporated into any medical practice. Dr. Baum can be reached at 

Suggestions that will separate your offer from other practices competing to hire the same employee.

Hiring 102 or sealing the deal for attracting outstanding candidates

Specialist MD wants great care for his patient, and tells the care group they are failing him.

Messy moments: Disputes over care

As nurse practitioners gain more practice freedom, advocates for physician-led care debate the training differences.

The NP training debate

Who do you want on your team, the go-getters or the gunnas?