Staff

From slow machines to system failures, here's how to deal with the most common technology snafus.

Each year, medical practices should review their employee benefits. Here are some ideas on changing what you've done in the past to reward your staff.

The break room is the one place people can go for a reprieve from the demands of a busy medical practice. All too often, though, it's a mess. Here are a few tips to help stem the chaos.

How to determine if a locum tenens physician is right for your practice.

Losing a key member of your medical practice staff not only hurts operations, but it can be costly as well. Here are some tips to retain your top employees.

The wise physician will find methods to fairly compensate and reward excellent patient care delivered by their medical practice staff.

Fix the rift between front- and back-office staff with these strategies.

My experience as a leader at our hospital is just one example of using physician assistants as a valuable member of the healthcare team.

Lessons from Disney can offer physicians three key components to consistently create a positive patient experience.

Holiday bonuses are great, but they are often expected each year. Here's an alternative to consider, linking bonus pay to performance criteria.

In Part 4 of our start-up series, we’ll address the foundational issues on your practice’s single largest asset and its greatest liability: employees.

In the wake of learning of another practice's staffing level, I'm re-examining what it takes to make my medical office run efficiently.

Interruptions are part of daily life at a medical practice, but by addressing frequent work flow issues proactively, you can maintain great patient care.

Want to have a presence in social media as a clinician? Follow the AMA's guidelines, which reflect common sense.

Here are three ways to stop 'lost' copayments and deductibles at the time of service at your medical practice.

Transitioning to ICD-10 presents big challenges, so turn to technology to ease your coding woes.

Hiring an administrator or practice manager may be one of the most significant hires you make. But how do you hire one successfully?

No longer can a medical practice be run like it was in the last century. A successful medical practice must run more as a professional business.

Clear guidelines on practice reporting structures will empower employees to work more effectively.

One of the top ways that a family practice clinic, in particular, hemorrhages money is staffing, or more specifically, too large of an entourage.

Here is a case study for a multiple-physician practice that increased its productivity without any additional equipment or software - just a good hard look at its processes.

Which staff members should be on the ICD-10 documentation team, how to determine what documentation is needed, and what the key changes to anticipate are.

Here are four good reasons to hire a registered nurse for your primary care practice …maybe even instead of a medical assistant.

Strategic staffing: Get your pieces in the right places

Your front-desk staff is underappreciated but crucial to your success. Arm them with these high-tech helpers to get their jobs done right without burning out.

Looking for ways to praise your hard-working staff, without breaking the bank? Here's how to motivate your office to achieve the common goal of boosting patient satisfaction.

Reducing patient cycle time and improving patient satisfaction can both be accomplished if you improve your practice's communication channels.

The government is getting more aggressive-a lot more aggressive-in going after possible fraud. Here's how to keep your practice out of legal hot water.

How to keep your practice up to date with changing healthcare policies and industry standards.

Here's how to avoid a potentially expensive mistake by misclassifying an employee versus a contractor.