Patient Engagement & Communications

Articles

As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.

Why the revenue cycle is vital to exceeding patient expectations and driving financial performance

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.

Myths of patient experience platforms

Advice for implementing a virtual waiting room 

Advice for establishing a virtual waiting room at a physician practice

David Hunt is the Founder and Chief Marketing & Development Officer at Cosán Group, an industry-leading healthcare organization creating new pathways to modern aging with technology-driven preventative care services.

Virtual care technology can ultimately help improve outcomes in your senior patient population.

Improve senior patient communication with technology

Videos

Staffing required for a virtual waiting room

Virtual waiting rooms offer many new opportunities 

Integrating a virtual waiting room into your existing patient management

Some of these changes and new considerations.

How the pandemic has affected the waiting room experience for physician practices

Muthu Alagappan, MD, is an attending physician at UCSF Medical Center, a trained engineer and medical director at 

Intelligent automation gives health systems an edge

, a platform to deliver proactive communication and personalized engagement for all patients. Albert previously was founder and CEO of Care Team Connect, a SaaS-based provider care management platform that was acquired by Advisory Board.

Patients drawn by new access points need guidance

3 keys to make the most of your front doors

Telehealth platforms play a key role as physicians reconfigure office visits, adjust to new regulations, and seek to restore their practices.

Patient Portals