Patient Portals

As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.

Advice for implementing a virtual waiting room

Virtual care technology can ultimately help improve outcomes in your senior patient population.

The advantage begins at the front door

Patients drawn by new access points need guidance

Telehealth platforms play a key role as physicians reconfigure office visits, adjust to new regulations, and seek to restore their practices.

Physician practices should consider these five major categories of capabilities to examine in any telehealth solution.

The patient experience has become a top concern for practices as it affects physician online ratings, practice reputation, and patient acquisition and retention.

As providers, it’s our job to identify and anticipate what patients need. But, in order to deliver the right care at the right time, we need to re-examine our processes and relationships not only with our patients, but also with one another.

An independent specialty group has improved patient relations and grown the practice by investing in advanced practice management and patient engagement tools.

Patient behavior plays a crucial role in determining health outcomes. In order to improve their health, we must help them get more engaged.

It took a two-year, frustration-induced hiatus from pushing a portal to his patients, but this admin finally understands their use.

Patients are increasingly interested in personalized healthcare service. Here are a few ways to provide that for them.

Patients are becoming more and more interested in getting cared for by their provider at home, whether through tech or otherwise.

Looking to increase your bottom line? Try using technology to improve the patient experience at your practice.

Both doctors and patients will benefit when exam room conversations go beyond the usual discourse.

Many patients are resisting usage of patient portals or abandon using them after signing up. Here are 12 ways to get them on board permanently.

More patients are engaged with their healthcare, thanks to increased use of patient portals and other digital tools.

Research has shown that patient stories can heal. In this regard, Open Notes is a movement that can improve the doctor-patient relationship.

As millennials take over as the most populous age group, online reviews and physician ratings are going to have a pertinent impact on healthcare.

When it comes to marketing yourself online, think like a patient - especially when communicating, posting content, and designing your website.

Docs say they feel pressure from hospitals to make patients happy by prescribing narcotics. Also, text messaging patients may be the next frontier.

Even if you're totally HIPAA compliant and know that your portal is secure, your patients may not be so sure.

Patient engagement is important for practices to ensure better care for the patient. Here are nine ways to improve your patient engagement efforts.

Email is a simple way for physicians to improve care and lower costs for their patients. Yet, most claim that patients don't want to interact this way.

For practices looking to turn patients into loyal advocates for life, relationship marketing is the way to go

Do you find your front-desk staff creating extra work for themselves when it comes to patient registration? Here are five ways technology can help.

Practices are sometimes eager to introduce new technologies to patients, but first they must look to see if it could truly benefit their population.

You likely have a patient portal to meet meaningful use, but here's how to put it into practice to really help your practice staff and your patients.