Staffing required for a virtual waiting room

The right soundtrack can help patients feel more relaxed, reduce anxiety, and make visits more enjoyable.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

Most patients don’t have a specific ownership preference, but those that do overwhelming prefer independent private practices

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Help your educated staff to apply what they learn in school to the real-life practice setting.