How the pandemic has affected the waiting room experience for physician practices

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

While some claim it is unethical for physicians to go the direct-pay route, it actually provides better care to patients.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Best practices for figuring out what patients want from your practice.

Regardless of timing, selecting where to practice merits careful investigation.