How the pandemic has affected the waiting room experience for physician practices

Boost patient satisfaction and retention with these nine proven strategies to improve the patient experience in your medical practice.

Stephen A. Dickens, JD, MAEd, FACMPE, vice president of medical practice services at SVMIC talks strategic planning in times of uncertainty.

Discover essential medical practice marketing metrics—cost per lead (CPL), patient acquisition cost (PAC) and return on investment (ROI)—to attract more patients and maximize revenue with data-driven decisions.

Zed Williamson, founder and CEO of Physician Growth Accelerator, joins the show to discuss keys to success in private practice.

Learn eight data‑driven metrics, from patient satisfaction, productivity and revenue cycle, to measure medical practice staff performance and boost efficiency and care quality.

Learn 10 must‑know dos and don’ts guiding physicians and practice administrators through the legal, staffing and pricing steps of adopting an insurance‑free, membership‑based model.