The Virtual Waiting Room

What if the algorithm was manipulated or rendered an inaccurate result in a patient care situation?

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

Providing great customer service at your medical practice boosts revenue and patient satisfaction. Here are 10 tips.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Best practices for figuring out what patients want from your practice.

Practices can build engagement through relevant, targeted messaging and by making communication as easy as possible.