Patient Portals

Even if you're totally HIPAA compliant and know that your portal is secure, your patients may not be so sure.

Patient engagement is important for practices to ensure better care for the patient. Here are nine ways to improve your patient engagement efforts.

Email is a simple way for physicians to improve care and lower costs for their patients. Yet, most claim that patients don't want to interact this way.

For practices looking to turn patients into loyal advocates for life, relationship marketing is the way to go

Do you find your front-desk staff creating extra work for themselves when it comes to patient registration? Here are five ways technology can help.

Practices are sometimes eager to introduce new technologies to patients, but first they must look to see if it could truly benefit their population.

You likely have a patient portal to meet meaningful use, but here's how to put it into practice to really help your practice staff and your patients.

Patients tend to have a love-hate relationship with the waiting room. Here's how to make the experience better for them and your medical practice.

Many physicians don't use a patient portal. They should. A portal can offload a good portion of the front-end work for both staff and physicians.

Doing your homework upfront may reduce the likelihood you'll experience challenges after implementing the new technology.

Seventeen percent of 2015Technology Survey respondents said dealing with communication work flow is their biggest patient portal challenge. Here's help.

Here are the results from our 2015 Technology Survey, Sponsored by Kareo, featuring replies from more than 1,100 medical practices on their use of EHRs, patient portals, and other tech tools.

Your practice's EHR contains a wealth of data. But are you using that data to help keep your patients healthy?

Having a patient portal and using it efficiently are two different things. Here's how to get your patients on-board in four simple steps.

EHRs should allow your practice to maintain or improve your productivity. Here are five ways to make sure it doesn't do the opposite.

Patient portals are not just a tool for your practice, they can also be the high-tech nucleus of daily operations and patient engagement.

It can be challenging to convince patients to sign up for and actively use your medical practice's patient portal. Here are 10 tips from experts.

Use the technology your practice likely already has to improve your patient collection rate.

Recently, several SERMO physicians shared tips regarding how physicians can get more involved in mHealth. Here are 10 of our favorites.

It's common knowledge a more engaged patient is a more compliant patient. So why can't medicine bridge the digital divide to connect with patients?

In Kansas, one of two statewide patient portal systems has overcome a series of challenges to improve communication between physician and patients.

A growing array of electronic tools are available to patients, but physicians and practices must first embrace them.

Some healthcare systems are having an easier time securing patient engagement than others. Here are some of the successful strategies used at Kaiser.

With so many mobile device options available, it can be difficult to determine what mobile health solution is right for your practice.

Electronic patient engagement tools are great to connect physicians and patients, but they also come with challenges.