Patient Portals

In order to thrive in the new healthcare environment, medical practices must take a proactive approach. Here are six key action items I recommend.

What you communicate to patients should also consider how you reach them. And with the variety of messaging available, there is also varying patient preference.

There are four good reasons to consider an investment in online scheduling, including attracting new patients and retaining existing ones.

Patient portals aren’t just a cool marketing tool. In addition to helping a practice meet meaningful use, they are an important part of medical homes.

Your medical practice's patient portal is not a "field of dreams." Just because you build it, doesn’t guarantee that people will come.

Patient portals and telemedicine can improve efficiency and patient access to care, but in-person interaction with providers should always be a top priority.

Smart use of your patient portal can not only help physicians meet meaningful use rules, but also foster better patient interactions.

How to select, implement, and market a portal that will appeal to your patients.

Increase patient portal adoption by using these sample talking points during four critical portal promotion opportunities.

A patient portal expert answers this common question voiced by medical practices, and three others about portal implementation and use.

Getting your patients to use your patient portal may not be as hard as you think. Here's why.

North Carolina-based Novant Medical Group is like a lot of medical practices: It has attested to Stage 1, but it is bracing for Stage 2 hurdles.

Technology is an important factor in improving the way you care for your patients. Unfortunately too many practices fail to use it to communicate with them.

Here are 10 time-saving apps and technology tips that can make your personal and professional life easier.

Here are five best practices for your medical practice to get patients to embrace and fully utilize their personal health record through a patient portal.

On this Thanksgiving Day, Missouri family man Tom Smith expresses gratitude for his physician's patient portal.

At Northwest Primary Care Group in Oregon, they've implemented some strategies and best practices to get patients engaged via their portal. Here are some tips.

MGMA consultant Rosemarie Nelson offers dozens of suggestions on how practices can get the most out of today's technology.

Technology can help medical groups accommodate more patients, in addition to improving efficiency and outcomes.

How does your technology use compare to practices of similar sizes? Here's your chance to find out.

Which tools are your peers buying and how are they using them? Our 2013 Technology Survey has the answers.

To charge or not to charge for portal use is a hotly debated topic among physicians. What to consider.

Before attempting to attest for Stage 2, make sure your practice has checked off these must-do items.

From cloud-based computing to patient portals, here’s what, technology-wise, made a big bang in physician practices nationwide.