
The recent changes to the Fair Labor Standards Act (FLSA) means practices will have to rethink the way they think about employees and overtime.

The recent changes to the Fair Labor Standards Act (FLSA) means practices will have to rethink the way they think about employees and overtime.

If you want to leverage the potential of your staff and set them up for success, then help each person plan for excellence by a creating unique performance plans.

When training your staff becomes more of a burden than a requirement, it's time to take a step back and find new and easier ways to get that job done.

Dr. Hoffman looks at what it takes to have a competent, successful staff when you own your own practice.

When it comes to belt-tightening, staff training is usually one of the first places managers look to cut back. Here are five reasons why you shouldn't.

Learn how you and your medical practice staff can get the most out of your meetings and leave feeling a sense of accomplishment and connection.

Understanding where breakdown happens within a training program will help you identify where potential problems reside.

Agile leadership means finding out what's important to your staff members, then using that unique knowledge to conquer problems and encourage excellence.

By valuing staff members' input and investing in their development, your practice will reap the benefits of increased efficiency and better patient care.

One physician shares her sister's experiences in getting care from a nurse practitioner and how it shaped the way she thought about their profession.

Dawn Morton-Rias of the National Commission on Certification of Physician Assistants (NCCPA) speaks about the rise of the PA profession in this podcast.

Share your thoughts on whether or not advanced practitioners are the solution to the primary-care physician shortage or if they are not interchangeable.

Advanced practitioners are the ones who are supposed to solve the primary-care physician shortage problem. But are they moving to specialties too?

As their numbers increase in size, can advanced practitioners address the primary-care shortage? Experts disagree on this hot-button issue.

Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.

Looking to see if your staff salaries are in line with regional benchmarks? Check out our regional data on key positions in medical practices broken out by years of experience.

Cannot afford to give your employee a raise, but want to show them that you value their work? The Civility CEO is here to help.

A guide to helping physicians better understand the process of Medicare-based reimbursement for PAs. What do you have to know?

In order to become effective at their jobs, practice staff members must have trust in each other and faith in the abilities of practice leadership.

Millennials are taking the workforce by storm, but how can practices ensure they retain these talented, younger staff members?

With a shortage of physicians, doctors coming right out of medical school are the future. That's why it's important to keep them any way you can.

Successful practice owners encourage personal development for their team; one of my very favorite ways to do that is through required reading.

Taking the steps needed to cross-train medical practice staff can pay off in multiple ways. Here are some important reasons to invest in your staff.

Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.

Physicians must demonstrate confidence in their advanced practice providers' abilities and position as a trusted part of the care team.