Management & Administration

Do you cultivate positive, working relationships with your key departments or vendors? If not, changing your approach might yield amazing results.

Here's what physicians and their medical practices can do to make the most of limited time with patients.

Does your practice have an ICD-10 transition plan? Don't forget about prior authorizations.

Important financial and compliance issues can be digested easily with a little planning. March is a good time to look at HR issues in your practice.

In the first 10 seconds to 30 seconds of a patient's visit, you can make a big difference in their satisfaction with your medical practice.

Practice administrators and physicians have differing areas of focus, but must collaborate for practice success. Here are three new partnerships for both roles.

Keep physicians out of the nitty-gritty of operational transformation at your medical practice and allow them to maintain their function as goal-setter and leader.

You have a practice manager or administrator in place, but that does not mean you can leave all the practice management responsibilities up to him.

When it comes to supervising members of various generations at your practice, recognize the differences, but also strive to find common ground among staff.

There's no way to completely mitigate malpractice risks, but knowing what to watch out for can help.

The healthcare industry is changing and as such, so is the role of medical practice manager and the business of care delivery. Here's how to adapt.

When planning your social media strategy, remember that social networking is called social and not promotional for a reason.

Camaraderie between medical practice staff is one of the cornerstones of a successful practice. Here are some ways to cultivate it at your practice.

Decisions based upon false certainty are problematic for medical practices and it is vital that physicians actively guard against them.

Don't let marketing misconceptions hinder your medical practice from successfully attracting new patients.

Smart purchasing decisions at medical practices require an appropriately broad view of the needs and alternatives.

Here are three ways medical practices can use storytelling - with patients and with staff - as a critical communication strategy.

Boosting employee engagement at your medical practice will boost staff motivation, commitment, and performance.

Most practices engage in goal-setting, but many make big mistakes along the way. Here's how to create smart goals at your practice.

Would your medical staff know what to do in the event of a power outage, active-shooter incident, or data breach? An emergency plan is a critical first step.

Here's how to prepare for three of the worst unexpected emergencies: natural disasters, theft, and active-shooter incidents.

According to a UCSD study, stock market declines over the last 30 years cost the state of California approximately $77 million annually.

The ICD-10 transition will require a significant change in mindset for practice administrators and staff alike. The time for excuses is past.

Take our 14 question quiz to see if you have defined physician and manager responsibilities correctly in your practice.

If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?

How efficient practice managers keep clinics running smoothly.

Keeping A/R within healthy limits will become more difficult as health reform rolls out. Here are nine steps your practice can take to collect all that it is due.

Medical practices need to focus on the top‐ranking elements of engagement to improve their chances of hiring and keeping their physicians of choice.

Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.

When it comes to a straightforward family practice, a few simple tweaks can really change your bottom line, and your paycheck.