April 24th 2023
Your weekly dose of wisdom from the Physicians Practice experts.
August 20th 2021
Prioritize safety & comfort when buying waiting room chairs.
February 3rd 2021
Advice for implementing a virtual waiting room
November 13th 2020
Patients drawn by new access points need guidance
December 17th 2019
As the year ends, this latest HIPAA settlements serve as a reminder of what should be included in 2020’s resolutions.
How to hire better front-desk staff
Many practices struggle with hiring a front-desk person. If your recruitment lags, think about hiring for the "right" personality.
Four front office billing tips
Advice to help your front office staff start the billing process off right.
Medical practices have a love-hate relationship with the fax machine
Why the old-fashioned fax machine needs to go.
How turnover in critical roles leave health organizations vulnerable
Finding and retaining qualified office staff can be challenging for physician practices
The science of personality: How to leverage it in your practice
How to alter your approach when dealing with different personality types
6 tips to boost billing and collections
Here are six resolutions that can improve your billing and collections in 2020.
7 things to do to start your 2020 planning
Don’t leave the management and growth of your practice up to chance
Inexperienced workers can be a boon to your practice
In this tight labor market, stop searching for the perfect candidate. Train them instead.
5 critical tax planning strategies for physicians
Tips for physicians to reduce their tax liability and improve their lifetime income stream
4 ways to recruit Gen Z workers
The youngest generation in the workforce wants meaning and stability. Here’s how to show them the meaningful work your physician practice does.
How to have a well-run practice
Your practice may have a routine, but does it operate like a well-oiled machine?
Peer advice for managing a practice
Have a difficult employee, low staff morale or trouble filling vacancies? Tips and guidance for how to be a better leader.
4 ways to boost your practice’s profits in the fourth quarter
Make sure your practice is prepared to help patients get the care they need before their deductibles reset - and that your practice ends this year strong.
Avoid these 5 common billing mistakes
A little attention to small billing mistakes can save your practice big money
Exclusive survey results: Practices reveal their biggest staffing challenge
Practices share their attitudes and frustrations about running a medical practice.
Exclusive survey results: What practices pay their staff
Planning to hire staff or considering whether to give them a raise? Check out our survey results first.
Better patient relationship management, fewer no-show appointments
Physician practices can use physician relationship management technology to recoup lost revenue and improve patient outcomes.
10 ways to provide better customer service
You don't have to spend a lot of money (or time) to improve patient care.
Improve patient collections through billing transparency
Increase patient satisfaction and lift patient collections through transparent patient responsibility
Amid rising costs, personalized healthcare experiences are a must
Patients have a growing number of options for care, so providing a personalized end-to-end experience is no longer optional.
Grow your practice with patient relationship management software
Stay independent and profitable through the use of technology.
5 keys to collecting patient responsibility upfront
Ensure your practice’s long-term health by educating patients about their financial responsibility and staff on how to improve medical billing and collections.
Is it time to reform your forms?
It’s important to support medical conversations and instructions with clear documentation using straightforward language on well-thought-out forms. Here are a few suggestions to help you get started.
Get paid for procedures insurance won’t cover
Six tips that can help physicians collect on services not covered by third parties.
How to talk with patients about billing
If you let patients know from the start what you expect from them, you’re far more likely to get the money you’re asking for.
Don’t wait to discuss your billing and collection policies
Improve your medical collections by communicating your policies up front.
Paperwork piles up
After you finish this paperwork, there's even more paperwork.
Best practices for secure payment processing
Accepting payment via credit card is one way to improve patient collections. But medical practices must take precautions to ensure that their patients’ personal information remains protected.
Is your communication style compromising your credibility?
Here are three simple adjustments that can help you ensure others understand what you're trying to convey.
How to make sure you’re worth the wait
Here are six things you can do to enhance the experience patients have when they arrive to see you.
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