Management & Administration

Your medical staff may behave differently when you are not around. Here's how to know what's really going on when you are not nearby.

A HIPAA risk assessment can help your practice put safeguards in place to protect against both cyberthreats and cyberliability.

Does your practice have e-mail etiquette issues? Here are some etiquette tips for intra-office or patient e-mails.

As healthcare changes, the role of medical practice administrator is changing as well. Here's how to adjust.

Knowing how many support staff you need will help you manage your practice and assist you in making good financial decisions.

Information overload is emotionally unhealthy and can result in poor concentration, poor decision making, and an inability to get work done.

Feel like your staff is slacking? Here are 12 ways to get them back into tip-top shape.

Summer is one time of year that offers unique marketing opportunities for your medical practice.

Physicians can survive and thrive, professionally and financially, if they will leave the smooth operation of their practice to business professionals.

Usually, an employee leaving is bittersweet. But one recent departure was just bitter given the employee's behavior leading up to and following her resignation.

Online rating sites not only review physicians, but your entire practice, including the aesthetics. Here are five tips to improve positive patient feedback.

Physicians sometimes fall behind in their paperwork and take work home to complete. Are you aware of the risks that raises for your practice?

Physicians don't always get along. The good news is that there are specific tactics to repair the damage and restore the relationship.

Medical practices, just like other work environments, face significant challenges when it comes to navigating increasing demand for flexible scheduling.

A great medical practice manager can position your practice for success. Here are 10 things that physicians should know about these important individuals.

It's hard to know what your staff really thinks. However, finding out is important: good staff morale isn't a nicety, it's a necessity to the health of your practice.

If your practice operations are struggling, consider bringing in an outside coach or mentor to get your office back on track. Here's how to get started.

New graduates are an untapped resource that can add innovative assets to your physician practice.

When patients are sick they are not at their best. However, you should clearly articulate which types of poor behavior you'll never tolerate at your practice.

Knowing how to manage workplace distractions will help keep you on task and on time.

It may feel like using Facebook to market your practice is like hitting a moving target. Don't despair, we'll show you how.

While the physician will set the tone for patient visits, staff members can and should help facilitate that process.

Understanding the Family and Medical Leave Act and what it requires can help medical practices avoid costly missteps.

Physicians can play many roles in medical practices, but that doesn't mean they should take them all on.

Your practice may encounter more patients than usual this summer and fall. Here's how to prepare.