Management & Administration

Contrary to popular belief, money and praise are not the best motivators for medical office staff. Here are examples of effective motivation you can use today.

Do you think your patients would rather be educated by their provider or by Dr. WebMD? Make your practice the place patients can go to learn about their healthcare from the person they trust most - you.

Cloud computing may have advantages but snappy performance is not one of them.

Every medical practice has them - patients who are persistently late for appointments. Here are four tips to turn the tardy into time conscious.

You may be a good leader at your medical practice, but becoming great requires good instincts, experience, and hard work.

Workload inequity can undermine staff motivation and teamwork. Here's how to balance the load.

Here are seven simple things you can do to reduce no-show patients at your medical practice starting today.

Here are some key tips you can take to increase the volume of fee-for-service / cash paying patients at your medical practice.

Day-to-day operations at your practice can easily get derailed. Here's how to keep staff on track despite possible disruptions.

The government doesn't mind evaluating you through its EHR incentive plan. But as it moves past the two-year mark, it's time for us to evaluate the program's progress in getting physicians like you to adopt and use (meaningfully, of course) technology.

Running a medical practice is hard enough, but when the economy adds stressors, it gets even harder.

Your online content should be attracting patients to your office. Here’s an almost effortless way of improving every piece of communication you produce.

As patient portal implementation picks up at practices, physicians must get on board, say health IT experts

Not sure where to get started on your medical practice's operations manual? Here's a table of contents to get you started.

An emergency can happen any time at your medical practice, so perhaps now is the best time to have a plan in place and educate staff.

How are your policies and procedures driven? Here are some great tools for identifying a problem area at your medical practice.

By empowering your staff, you can improve the performance, care, and service your practice provides. Some call the concept employee empowerment, others call it employee engagement; I call it common sense.

Are you and your office staff up to date with the HIPAA privacy laws? After what I recently saw, you might want to have a refresher.

Medical practices have traditionally focused on patient care, leaving the business end to administrators. Now, as health reform advances, practice models are rapidly changing. Here's how to embrace the changes.

Which tech tools are must-haves? And how much are practices paying for all those tech goodies? Our annual survey of more than 1,300 practices has the answers.

A natural solution to an increased workload is to recruit for a new physician. Having a plan makes the process much more effective for both the new recruit and your practice.

Are you at a career crossroad? Here's how several physicians created new paths for themselves.

Receiving maximum practice compensation requires everyone to be on board. If you have a partner who simply won't comply with practice goals that can really hamper your practice. Here's what you can do to motivate your docs.

Where do EHRs fit in a world of general purpose and special purpose computers?

While the financial benefits of point-of-care dispensing may be appealing, the penalties of non-compliance must be avoided at all costs.

The break room is the one place people can go for a reprieve from the demands of a busy medical practice. All too often, though, it's a mess. Here are a few tips to help stem the chaos.

Losing a key member of your medical practice staff not only hurts operations, but it can be costly as well. Here are some tips to retain your top employees.

Florida physician's "feeding tube diet" is courting controversy, but he says it is like any other ancillary service to capture additional revenue.

The wise physician will find methods to fairly compensate and reward excellent patient care delivered by their medical practice staff.

Here's a simple form to download and use at your medical practice to set up a payment plan with patients.