Management & Administration

Nearly a third of new hires quit within 90 days, and onboarding is usually why. Here are six fixable mistakes that push good people out.

The threats that sink a practice are rarely the loud ones. Seven quiet fuses in the back office, and how to defuse each.

MGMA's government affairs team on what’s already changed in 2026 and what’s still to come.

John Cianca, M.D., FAAPMR, left institutional medicine 22 years ago to build a cash-only solo practice. He says the care he delivers is better for it.

In an MGMA Summit digital conference session, a veteran administrator laid out the five trends set to reshape practice operations over the next five years.

Carlos Cardenas, M.D., explains why a CMS request for information may be the biggest opening for physician-owned hospitals since the ACA.

Pediatric neurosurgeon Leon Moores, M.D., makes the case that every physician is already a leader and shares how to guide teams through uncertainty.

Prosper Beyond VBC's Doral Jacobson on why most practices lose negotiations before they even get in the room, and what to do differently.

Operational levers that practice administrators can pull to give clinicians their evenings back

Eight practical ways to plug revenue leaks, from eligibility checks and point-of-service collections to working denials by root cause.

Eight practical steps to govern AI in your practice, from naming an owner to vetting vendors and training your team.

Lumeris CMO David Carmouche, M.D., says AI's biggest opportunity in primary care is giving physicians back the time to actually practice medicine.

Skillsoft's Asha Palmer, J.D., explains why banning AI doesn't stop staff from using it and what practical governance looks like for small practices.

For many practices, intake still relies on patients completing forms on arrival. Moving it earlier with digital tools can reduce delays, improve accuracy and lighten front-desk workload.

Physicians boost deal outcomes by ranking priorities, setting walk-away lines, listening well, staying calm and negotiating with support.

GeoVax CEO David Dodd says the U.S. vaccine system isn't broken, but it badly needs better communication, clearer processes and more listening.

After-hours coverage is not the same as reliable access — and the gap between the two is showing up in ED utilization, physician burnout and patient outcomes.

A dying friend's perspective shift shows how gratitude and the lost art of the handwritten note can transform your practice and prevent burnout.

As high-deductible plans shift more costs to patients, practices need stronger front-desk collection workflows before balances become write-offs.

Erica Rowe Urquhart, M.D., Ph.D., MBA, joins Melissa Lucarelli, M.D., FAAFP, for a candid talk about what's working against physicians and patients.

Veradigm’s survey of 360 practice leaders finds operational and financial strain, not clinical concerns, are the top threats to independence.

How one medical group used AI scribing to redeploy scribes into a revenue-generating chronic care management program.

Reps. Miller-Meeks, M.D., and Conaway Jr., M.D., introduce legislation to reform the Medicare Physician Payment System.

Arrow founder and CEO Roshan Patel explains why health care payment processing is a mess, and what practices can actually do about it.

A real-world ChatGPT mix-up illustrates why physicians must verify AI-generated responses before trusting them in clinical or patient-facing settings.