Management & Administration

Why patients miss appointments, and how you can ensure they do so less often.

Making an impact on your patients - and your fellow medical practice employees - means bringing out the best in yourself. Sally Hogshead describes how.

Your front office is the face of your practice, therefore, it should be a top priority to hire and retain quality staff members.

The most important factor in hiring your next practice manager is matching the style of that manager to the needs of the medical practice.

Setting up an in-office lab comes with its fair share of regulations, but the rewards can be great.

Management expert Roger Gerard discusses how physicians can employ lean methodologies in their medical practices.

If your practice is reeling from a bad EHR implementation, don't despair. Consultant Carolyn Hartley shares techniques to recover and even excel.

Here's what a medical practice must consider as it evaluates hospital integration opportunities.

From billing to compliance to human resources, there is a multitude of ways you can outsource key practice functions to lighten your load.

Here is a five-step strategy you can use to develop a buzz-worthy brand that lets patients know exactly what to expect at your practice.

Do you know what type of role you want your practice manager to take on? Be clear about your expectations upfront.

The difference between physicians who manage risk and those who manage crisis when it comes to legal and financial planning.

Front-desk embezzlement schemes are typically the result of loose collection protocols and minimal oversight. Don't be caught lacking.

Every workplace has conflict. The goal is to find professional, respectful, and fair resolution. Here are eight ways to meet that goal in your medical practice.

For some operating their office to simply get the work done is preferred. But your practice can be more forward-thinking. Here's how.

Your patients may be asking about health insurance exchanges. Here's how to help direct them to the right information.

There's a time and a place for formal, sit-down meetings, but spontaneous brainstorming sessions have their value, too. Here are some advantages of the latter.

There's a myth that physicians aren't always good at business. But if they use the medical decision-making skills they have, they can be.

Standardized data exchange is becoming more important to practices. Here's what you need to know to get started.

A key partner in the ICD-10 transition is your claims clearinghouse. Here are six key questions to ask now to be sure you are both ready.

Even if things aren’t shifting dramatically in your local healthcare market, this is the time to begin to explore these four key factors.

Here's how to ensure you're getting top efficiency from the staff you currently have.

I strongly believe practice management, in both the traditional and contemporary sense, has failed on its initial promise to create a more efficient practice.

The more people you reach, the more patients you have the opportunity to help, and the more people you can serve.

Effective patient registration, insurance verification, and claims processing are essential to maintaining practice viability. Here's what you need to know.