Management & Administration

Don't let marketing misconceptions hinder your medical practice from successfully attracting new patients.

Smart purchasing decisions at medical practices require an appropriately broad view of the needs and alternatives.

Here are three ways medical practices can use storytelling - with patients and with staff - as a critical communication strategy.

Boosting employee engagement at your medical practice will boost staff motivation, commitment, and performance.

Most practices engage in goal-setting, but many make big mistakes along the way. Here's how to create smart goals at your practice.

Would your medical staff know what to do in the event of a power outage, active-shooter incident, or data breach? An emergency plan is a critical first step.

Here's how to prepare for three of the worst unexpected emergencies: natural disasters, theft, and active-shooter incidents.

According to a UCSD study, stock market declines over the last 30 years cost the state of California approximately $77 million annually.

The ICD-10 transition will require a significant change in mindset for practice administrators and staff alike. The time for excuses is past.

Take our 14 question quiz to see if you have defined physician and manager responsibilities correctly in your practice.

If I can make it to the office in bad weather, and patients can make it, when do I require staff to also show up vs. stay home?

How efficient practice managers keep clinics running smoothly.

Keeping A/R within healthy limits will become more difficult as health reform rolls out. Here are nine steps your practice can take to collect all that it is due.

Medical practices need to focus on the top‐ranking elements of engagement to improve their chances of hiring and keeping their physicians of choice.

Good manners lead to highly satisfied patients. Here are our top 15 etiquette tips for physicians and staff.

When it comes to a straightforward family practice, a few simple tweaks can really change your bottom line, and your paycheck.

Applying lean thinking is becoming more prevalent as declining reimbursements and health reform pressures drive practices to operate more efficiently and at lower cost.

Here's how to ensure your physicians make smart and united decisions for your practice's future.

Without everyone's cooperation in your practice, change results can be compromised. Here are a few steps you can take to avoid sabotage.

Every medical practice could benefit from a formal relationship with a group of professionals with high level business skills.

It's time to give your medical practice its annual check-up. Here are three areas to focus on to get started.

Why you should set goals, not resolutions, for your medical practice this year.

It's nine times more expensive to acquire new patients than it is to retain the current ones. A few ways to ensure you'll keep yours.

Don't let lack of forethought regarding holidays harm morale at your medical practice. Here's how to create a smart holiday policy.

A recent blog has readers debating what holidays staff should have off, and how far in advance staff should be notified of holiday schedules.