Patient Engagement & Communications

Slideshows

Establishing an emotional connection with patients will differentiate your practice in ways that will be profoundly meaningful and appreciated by your patients.

Making an emotional connection with patients

 Chattanooga, Tenn.-based digital marketing agency specializing in health care. Full Media offers a full spectrum of HIPAA-compliant digital marketing capabilities within the healthcare space, including website design, online advertising, SEO, patient experience optimization, and analytics.

Videos

How your online presence can affect patient volumes and experiences. 

How online presence can affect patients

Here’s your guide to six common phrases physicians too often say to patients.


Six things to NEVER say to a patient

How can healthcare providers provide a safe space for LGBTQ+ patients?

Building an LGBTQ+ friendly practice

Articles

Preparedness in the post-pandemic era demands that the healthcare industry disentangle itself from the fax machines, pagers, land lines and other unwieldy implements of a bygone age.

Post-Pandemic Healthcare Tech: Communication takes the lead

Jon is a certified Project Management Professional and has spent a decade helping healthcare providers with technology. Jon lives near Philadelphia, PA and is an avid reader, outdoorsman, and tech geek.

 to help private healthcare businesses get more consistent appointments, improve their web presence, and reduce technology stress.

Appointment reminders are a great place to begin text messaging patients. Patients want them, laws (e.g., TCPA) are relatively lenient toward them, and they can reduce no-shows. See how to text message patient appointment reminders effectively.

How to text appointment reminders to patients

Here are some steps healthcare providers can take to better serve LGBTQ patients.

Supporting LGBTQ+ patients year-round

Used effectively, new technologies can deepen the existing, trust-based relationships that so many patients have with their physicians.

A tech-powered future will increase personalized patient care

Why this is especially true for patients with intellectual and/or developmental disabilities. 

Good communication, better outcomes

Text messaging is one of the best ways to boost patient satisfaction, increase appointment consistency, and improve care compliance. Texting your patients should go beyond just appointment reminders. And yet, there is more technical complexity and risk with texting patients than other communication channels.

Patient Relations