Patient Relations

Understanding patients’ heightened depression, anxiety due to COVID-19

September 15, 2020

Nearly 30% of adults reported depression symptoms compared to 8.5% before the pandemic.

How to effectively communicate to get patients back to the office

September 14, 2020

87 percent of patients surveyed by MGMA said safety was the number one reason they are reluctant to visit doctors' offices.

Keeping your healthcare email marketing HIPAA compliant

August 25, 2020

Tips for keeping this valuable edition compliant with the law.

Technology adds hope for mental health in the midst of national crises

August 18, 2020

Three ways to help your patients who may be suffering in silence.

How to evolve your patient communication strategy during COVID19

August 06, 2020

Tactics should be built on a foundation of the three pillars: Educate, identify and treat.

Covid-19 Legal Risks: Requiring masks at your practice

July 28, 2020

To avoid potential conflict, patients should be provided advance notice of your policy to avoid surprise and embarrassment.

Patient-centered care in an interoperable environment

June 30, 2020

Interoperability will ignite significant and sustainable change in healthcare quality, delivery, and payment.

The End of an Era: Closing your practice

June 12, 2020

Closing a practice for retirement is a hard decision as it is-here are tips to make closing your doors smoother.

Preparing now for patient access post-COVID-19

April 28, 2020

A structured, data-driven approach will ensure success.

Seven ways to improve patient satisfaction

March 25, 2020

The key to patient satisfaction lies in your employees.