Robert Redling

The Affordable Care Act will broaden the government’s efforts to detect Medicare overpayments and fraud, and will require you to implement a formal compliance plan. Here’s how to get ready.

Do you know what a PHR is? Hint: It's not another term for an EHR. A personal health record is patient-facing and patients are increasingly coming to expect it. Here's what you need to know about how these tools can help you engage patients in their own care.

The latest data from PayerView, the annual ranking of insurers from billing services and software company athenahealth, shows payer performance in decline. But what about your payers? Here's advice on how to monitor the performance of your own top payers, plus key data from national and regional payers.

You've purchased the technology needed to keep tabs on your practice's operations. Now make sure you're looking at the right reports.

An EHR installation is only the halfway point between overflowing filing cabinets and a truly digitized practice. Here's what comes next.

It's not just the software that makes an EHR tick; it's also the vendor behind it. Here's how to find out if you and the vendor are truly a perfect match.

Our latest analysis of the annual ranking of payers based on hassle factor is here. The good news: Most insurers are paying faster, denying less, and making their processes more transparent. But there's still room for improvement.

To stay safe and weed out the billing and collections problems stifling your practice's revenue stream, our experts recommend a "bottom-to-top" assessment of your entire billing operation.

Here’s how to use these code add-ons correctly to help you get paid what you deserve

Our fifth edition of PayerView uses real claims data to examine and rank payers based on financial and administrative performance, as well as efficiency. Here’s to friendly competition that helps docs get paid.

Coding is hard. It’s tedious. Yet it is how you get paid for the services you perform. So we asked the experts where things go wrong most of the time - and how to fix them.

Have you heard that aromatherapy cures cancer? Or that wheat grass prevents baldness? At least one of your patients probably has. Keep them focused on what’s proven to help.

Neurologist Leanne Burnett found herself practicing solo practically overnight. Can she keep her practice going by herself?

When differences between partners are irreconcilable, break-ups are inevitable. And leaving a practice is a lot like divorcing a spouse - rife with painful emotions and battles over money. Here's how to separate amicably.

Are you nearing the age in which retirement is no longer a distant dream but an approaching reality - a reality not well reflected by your assets? It's not too late. Here's a plan for getting on track to retire comfortably.

Most businesses need some debt to fuel growth. But how do you know if you've taken on too much? And what can you do when you're struggling to make payments? We've got some answers.

Legal experts now recommend a "full disclosure" approach to talking with patients about unintended outcomes. Some even contend it lowers your risk for lawsuits. Here's how to do it right.

The road to greater revenue isn't always smooth. Sometimes business deals go bad. You'd better know how to get out safely.

Whether you promote from within or hire an outsider, you’ll improve the odds of finding the best manager by getting involved and not rushing things.

Between 2000 and 2002, more than 200,000 individuals and businesses purchasing sham insurance were left with $252 million in unpaid medical costs.

As long as the carrier's incident-to rules are met, there's no problem. When the rules are broken, there's a problem.

Factoring offers you quick cash, but it comes at a steep price.

Reimbursing by productivity is increasingly popular but has its cons

Many physicians complain about high overhead costs but often overlook staff overtime.

Advice on balancing parenthood and a medical career

Get advance guarantees of payment from patients' employers or insurers for out-of-state claims

How to improve worker's comp billing and collections

Human resource basics for physicians