August 26th 2025
With hundreds of options on the market, here’s how to find a system that truly works for your practice.
August 21st 2025
Want to improve patient satisfaction and streamline operations? These 12 front desk refresh strategies can transform your practice’s first impression.
Practical, front-desk-tested tips to improve patient flow, reduce stress and boost satisfaction.
August 14th 2025
Master key strategies — from check-in protocols to appeal tactics — that reduce billing errors and improve collections in today’s complex environment.
August 11th 2025
Long weekends can disrupt patient schedules and billing workflows. Discover seven proven strategies to keep your medical practice productive over Labor Day without burning out your team.
How to talk to the boss about career advancement
Tips for medical practice staff to broach the conversation of mid-career professional development with their employers.
Benefits review: how to better your practice
An annual review of benefits each year might be able to save a practice a lot of money, experts say.
2018 Staff Salary Survey: national results
Looking to see if your staff salaries are in line with national benchmarks? View our national data on key positions in medical practices broken out by years of experience.
Why more practices are giving physicians raises
Greater competition for services and other factors are resulting in pay raises-and other benefits-to physicians at many practices.
A good practice leader is a good listener
Listening and acting on what you hear is key to engaging your practice employees. Here are six strategies to keep staff happy and productive.
Medical Practices Should Lead By Examples
"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.
Three Docs Share Stories on Surviving Burnout
How can docs avoid burnout woes? Three docs share their personal stories.
Young Physicians Looking for More Than Just Compensation
A new survey of young physicians gives six lessons on what they are looking for in a medical career.
When Hiring a New Physician, Get an ‘Entrance Strategy’
Don't leave your new hire in the dust and out of the loop. Here's how you can get them started.
Utilizing Change Management in Your Medical Practice
In part two of this series, learn strategies to effectively enact change at your practice.
5 Steps to Coaching Up Your Medical Staff
People don't like being told what to do - they prefer to be encouraged to think through how to best manage a situation.
Spring Awakens: 12 Steps to Maintaining Your Practice
Daylight Saving Time is good time to check on things at the office, such as batteries and old equipment that need replacing.
The Benefits of Blending the Different Generations in Your Staff
Chicken noodle soup for the medical practice staff soul. Here are ways to bring together different age groups.
Remove Administrative Hassles for Collaborating PAs, Docs
An explainer of the AAPA's Optimal Team Practice (OTP) initiative and why it's important to improving care.
8 Things to Expect from New HHS Secretary Alex Azar
Here are eight predictions from experts about Secretary Azar's approach to major healthcare issues and his ability to influence policy.
7 Strategies to Make 2018 Your Best Year
From creating new services to making better use of tech, if you’re among the planners hoping to make 2018 your practice’s best year ever, here are seven strategies that can help.
4 Steps to Giving Better Feedback to Practice Staff
Here is how you can give your practice staff constructive feedback, helping them build on strengths and discover ways to improve.
Top Practice Management Tips of 2017
Readers' favorite practice management "Pearls" articles from the past year to help improve their practices.
6 Ways to Address Sexual Harassment at Your Practice
You will likely have an issue with sexual harassment at your practice, here are six ways to deal with the problem and ensure it gets resolved.
Amplifying Your Vision to Grow Practice Revenue
Amplifying a practice's vision should be a key goal when developing any messaging strategy, yet many physicians struggle to do this.
Executing the Strategic Planning Process at Your Practice
Here are some operational steps you should take to ensure your strategic planning process isn't a waste of time.
Preparing Your Practice's Annual Business Game Plan
With year-end coming up fast, now is the time to assess your business practices. Here are some thoughts.
Determining Your Practice's Strategic Plan
The first step to strategically plan for your practice is defining the organization's values, community vision, and mission.
Keeping a Practice Compliant for Deaf Patients
What do you have to know about ensuring your practice is following the rules of the Practice Compliance with the Americans with Disabilities Act?
Successful Medical Practice Succession Planning
Your personality and style shouldn't be the overwhelming consideration when choosing a successor to run your practice.
Developing a Shared Vision for Your Medical Practice
Practices engaging in strategic planning should look ahead and create a vision of where it wants to be in three to five years.
Annual Customer Service Training is a Must
When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.
Tips for Evaluating Your Practice Manager or Administrator
Avoid a misfire when bringing on a new practice manager. Here are some ways to evaluate them and make sure they are making the right moves.
Get More Out of Medical Practice Staff
According to this year's Staff Salary Survey, practice employees are taking on an increased workload. It's time to look for better efficiency.
2017 Staff Salary Survey Results: National
Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.