Management & Administration

Listening and acting on what you hear is key to engaging your practice employees. Here are six strategies to keep staff happy and productive.

"Leading by examples" means giving our team clear direction on what great care is. Here’s how to start.

How can docs avoid burnout woes? Three docs share their personal stories.

A new survey of young physicians gives six lessons on what they are looking for in a medical career.

Don't leave your new hire in the dust and out of the loop. Here's how you can get them started.

In part two of this series, learn strategies to effectively enact change at your practice.

People don't like being told what to do - they prefer to be encouraged to think through how to best manage a situation.

Daylight Saving Time is good time to check on things at the office, such as batteries and old equipment that need replacing.

Chicken noodle soup for the medical practice staff soul. Here are ways to bring together different age groups.

An explainer of the AAPA's Optimal Team Practice (OTP) initiative and why it's important to improving care.

Here are eight predictions from experts about Secretary Azar's approach to major healthcare issues and his ability to influence policy.

From creating new services to making better use of tech, if you’re among the planners hoping to make 2018 your practice’s best year ever, here are seven strategies that can help.

Here is how you can give your practice staff constructive feedback, helping them build on strengths and discover ways to improve.

Readers' favorite practice management "Pearls" articles from the past year to help improve their practices.

You will likely have an issue with sexual harassment at your practice, here are six ways to deal with the problem and ensure it gets resolved.

Amplifying a practice's vision should be a key goal when developing any messaging strategy, yet many physicians struggle to do this.

Here are some operational steps you should take to ensure your strategic planning process isn't a waste of time.

With year-end coming up fast, now is the time to assess your business practices. Here are some thoughts.

The first step to strategically plan for your practice is defining the organization's values, community vision, and mission.

What do you have to know about ensuring your practice is following the rules of the Practice Compliance with the Americans with Disabilities Act?

Your personality and style shouldn't be the overwhelming consideration when choosing a successor to run your practice.

Practices engaging in strategic planning should look ahead and create a vision of where it wants to be in three to five years.

When was the last time you provided your staff customer service training? If it's been more than a year, it's time to set up training again.

Avoid a misfire when bringing on a new practice manager. Here are some ways to evaluate them and make sure they are making the right moves.

According to this year's Staff Salary Survey, practice employees are taking on an increased workload. It's time to look for better efficiency.

Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.

Continuing education for admins is just as important as it is for clinical staff. 'It's imperative they keep up with healthcare's ever-changing environment.

Bringing on a new physician or practice manager can be a stressful process. That's why you should use a recruiter, if you can.

A governance agreement is necessary for practices with two physicians or 200 physicians. Here are the seven essentials of one.

If you are thinking of retiring, or even if you aren't, make sure you have a viable succession plan in place.