Management & Administration

Hiring a relative is an easy way to fill an open position for many practices. Here are the reasons why NOT to do that.

Before you discipline an employee's behavior, take a step back and see the "why" behind it. It could surprise you.

As we look to 2017, physicians and practice owners can't afford to be quiet anymore. They must speak up if they want to improve their situation.

We compiled our readers' favorite practice management articles from the past year reflecting strategies and best practices.

'Tis the season to celebrate the holidays with your staff. Practices must tread carefully, so that no one feels offended or excluded; here are some tips on how to do that.

Most people do not enjoy confrontation, but giving vital feedback to staff is something that you need to do to succeed as a practice.

In clinical work, physicians are used to making quick decisions. When it comes to practice management, you must take your time and evaluate options.

A recent case between a hospital and its former employee emphasizes the need for practices to make sure their handbook is not an accidental handbook.

Every single medical practice plan should include various components that will ensure it's enacted properly. Here are a few areas to consider.

Are you unhappy with the way things are going in healthcare? Here are some ways to speak up and inaugurate change.

Keep your office holiday party liability free by following some basic rules and being a good professional host.

A pediatric roundtable at MGMA16 led to the realization that there's wisdom in identifying the industry forces that we cannot change.

Are you looking for ways to announce the growth of your practice? Is it necessary to give holiday gifts to your staff?

If you want to leverage the potential of your staff and set them up for success, then help each person plan for excellence by a creating unique performance plans.

In our recurring blog "Inbox" we share comments from physicians and practice administrators telling us what keeps them awake at night.

The cost of running a medical practice is going up, but unlike other businesses, doctors have no power over what they are paid.

A recent study suggests that physicians differ in their approach to emotionally charged issues, like abortion, based on political affiliation.

Successful medical practices will employ a team model in which physicians supply clinical expertise and everyone partners for better patient outcomes.

If you are attending this year’s Medical Group Management Association conference in San Francisco, here are nine things to put on your agenda.

We asked our practice management experts to reveal their trade secrets for dealing with patients. Here's what they said.

Copy and paste can speed up patient charting in the EHR, but physicians and staff must be wary of propagating errors. Here are key factors to consider.

As acceptance of transgender members of society grows, so too do inquiries from physicians on how to respectfully treat transgender patients.

Your practice is a reflection of the physicians who work there. If it looks old and uncared for, patients might wonder about the care they will receive.

The practice manager and physician can benefit from a thorough review of a practice manager's performance. Here are first steps you should take.

It's important to give everyone in your practice a thorough performance review, every year. Why, though, does it feel like such a chore?

Blue Cross Blue Shield is jumping ship, here's what you need to know, and how it might affect your practice.

Preparing to open a new practice is the ideal time to create your professional brand. It is your opportunity to let patients know who you are professionally.

The fundamental challenge of strategic planning is to reconcile the tension between the desire for preparation and the need for flexibility.

Dr. Hoffman looks at what it takes to have a competent, successful staff when you own your own practice.

Do you have a staff member that is under-performing? Use a performance improvement plan to get them back on track.