October 13th 2025
Outdated systems can quietly hurt scheduling, billing and patient experience. Here’s how to recognize when it’s time for a smarter solution.
October 9th 2025
Small medical practices face rising risks from employee burnout to cyber threats. Insurance coverage can help safeguard your practice and patients.
October 8th 2025
From communication to consistency, these strategies help you strengthen patient loyalty — and your revenue cycle.
October 7th 2025
An EHR decision can shape your team’s efficiency and finances for years to come. Here’s what to look for — and how to compare leading platforms head-to-head to find the right fit.
September 30th 2025
MRO Senior Regional Director of Sales Melissa Hibbert outlined how outsourcing routine but high-stakes tasks can reduce administrative strain.
Have Docs Fill Out Conflict of Interest Questionnaires
Your practice's physicians may hate filling out those conflict of interest questionnaires, but they are important in complying with the federal Stark Law.
Empowering Medical Assistants Helps Improve Patient Care
One medical group in Massachusetts learned the power of using medical assistants to improve quality of care.
Run Your Medical Practice Like a Business
Practices need to expand their leadership capabilities beyond clinical-minded decisions. They have to focus on business management, too.
Why Your Medical Practice Should Have a Strategic Plan
Changes in the healthcare industry can make the delivery of quality patient care more difficult. It is here that long-range planning can be most helpful.
Installing Effective Change Management in Healthcare
In the rush to innovate, practices cannot forget to document their current work flows. Otherwise, they may replicate broken processes.
What Lessons Will CMS Apply to CPC+ Initiative?
In announcing its Comprehensive Primary Care Plus model, CMS showed it has somewhat learned from its first go round.
Memories of My Uncle, the Physician
Mentoring is an important aspect of your career development as a physician. Dr. Hoffman shares how his uncle shaped the way he saw medicine from an early age.
Strategies to Improve Physician-Administrator Relations
Here are some communication-based strategies to prevent problems arising between doctors and administrators at your practice.
Adopting Dyad Leadership in Practices
Once more prevalent in hospitals, this management model brings together an administrator with a physician leader to jointly oversee a division of care providers.
Creating Strong Physician-Manager Teams
Dyad leadership allows physicians and managers to support each other while dividing and conquering the workload.
8 Things Your Medical Billing Service Should Do
A good vendor does more than just submit claims and hope for the best. Here are eight things you should expect from your medical billing service.
An Experience in Sub-Optimal Care from an NP
One physician shares her sister's experiences in getting care from a nurse practitioner and how it shaped the way she thought about their profession.
The Uncertain Role of NPs and PAs in Today's Practice
As their numbers increase in size, can advanced practitioners address the primary-care shortage? Experts disagree on this hot-button issue.
2016 Staff Salary Survey Results: National
Looking to see if your staff salaries are in line with national benchmarks? Check out our national data on key positions in medical practices broken out by years of experience.
2016 Staff Salary Survey Results: Regional
Looking to see if your staff salaries are in line with regional benchmarks? Check out our regional data on key positions in medical practices broken out by years of experience.
Why Should Medical Billers Get All the Blame?
When you read reviews on online review sites, you typically read about the physician. But have you ever read how awesome the billing experience was?
Discharging Problem Patients the Right Way
Discharging a patient from your practice can be a difficult decision. However, if done the right way, your practice will be better for it.
Population Health Strategies for Small Practices
Here are several ways even the smallest practice can effectively manage the health of its patient population.
Ensure Practice Staff Works to the Top of Their License
An efficient and profitable practice will push staff members to work to the top of their licenses. Here are some tips on how to do that.
Understanding Management Services Organizations (MSOs)
While MSOs can provide resources and administrative support for practices, it is critical to understand different contract provisions.
Physician Entrepreneurs Drive Innovation and Change
Medical practices must constantly change in order to survive today's competitive healthcare arena. They should never just settle for the easiest solution.
Building the Healthcare Culture of the Future
Changing the culture of healthcare is imperative to improving the system and enacting this mentality must start in academic medicine.
Why Some Doctors Hate the Word Provider
Many physicians don't like being called a provider. In this podcast, one advocate for doctors explains the problem with that word.
Appreciate Practice Employees Without Giving Pay Raise
Cannot afford to give your employee a raise, but want to show them that you value their work? The Civility CEO is here to help.
Medical Staff Incentives That Won't Break the Bank
By providing employees non-traditional incentives, you open up the door to a much happier and relaxed working environment.
What to Know about Hiring Millennial Employees
Don't believe all the bad press about Millennials. The reality is that they can bring a lot of value to your medical practice.
Designing Your New Medical Office Space
If your practice is considering an office redesign or building a completely new space, make sure you ask the right questions first.
Questions to Ask Before a Medical Office Redesign
Before embarking on a practice redesign you should have a clear vision of the responsibilities your architect will take in your practice's new build.
Being Called to Court as a Solo Practitioner
What happens when you are subpoenaed as a witness when you are a solo practice? A lost day is tough to swallow.
5 Critical HR Tasks that Will Strengthen Your Practice
Your practice is only as strong as your HR and management infrastructure. To ensure a thriving practice in 2016, here are five tasks on your to-do list.