Management & Administration

Navigating a change in your practice is a lot like going through turbulence in a plane. What can physicians learn from pilots?

Like any successful business, your practice needs to be anchored by clearly defined policies. Here's how to develop consensus among your staff.

We're in the dog days of summer. Here are a few strategies to help boost employee morale during these long, hot summer months.

If your practice is struggling to collect all that it is due from patients, here's how you can stack the deck in your favor.

Buying medical equipment for your practice that must be replaced every few years may not be the best way to go. Here's what you should know about leasing.

Don't just jump into your second EHR contract without help. Here is what you have to consider first.

Good customer service is a hallmark of the successful practice. Don't let third-party vendors give you a black eye.

Great interview questions go beyond just asking about skill sets and previous job tasks. Here are eight that can single out stellar candidates.

Dr. Daniel Hoffman lays out the case for being an independent doctor, rather than employed by a health system. What are the benefits?

Changing responsibilities and differing ways of relating to patients can make burnout worse for older physicians.

Don't just hold a meeting with your staff members for the sake of holding a meeting. Here are tips to make sure the meetings are productive.

While physician burnout seems to be endemic, it doesn't mean that steps can't be taken to improve working conditions.

Testing is more than an objective measure of knowledge. Certification tests are also valuable learning tools that are more effective than study alone.

How can administrators bring together physicians, advanced practitioners, and nurses, and create a culture of collaboration?

What do physicians have to know about the legal ramifications about prescribing or recommending medical marijuana to a patient?

What are some reports you can run to track the health of the billing and collection process of your practice, and how can this data be used to determine the effectiveness of your practice manager?

Agile leadership means finding out what's important to your staff members, then using that unique knowledge to conquer problems and encourage excellence.

Dr. Melissa Young talks about the moral dilemma that doctors face when they have to receive care, perhaps from someone they know.

Patients can understand so little about their health plan that the billing department is automatically blamed when something goes wrong.

The VA's recent proposal to expand the scope of practice for advanced practice registered nurses has sparked a debate that's been brewing for a while.

By valuing staff members' input and investing in their development, your practice will reap the benefits of increased efficiency and better patient care.

Your practice's physicians may hate filling out those conflict of interest questionnaires, but they are important in complying with the federal Stark Law.

One medical group in Massachusetts learned the power of using medical assistants to improve quality of care.

Practices need to expand their leadership capabilities beyond clinical-minded decisions. They have to focus on business management, too.

Changes in the healthcare industry can make the delivery of quality patient care more difficult. It is here that long-range planning can be most helpful.

In the rush to innovate, practices cannot forget to document their current work flows. Otherwise, they may replicate broken processes.

In announcing its Comprehensive Primary Care Plus model, CMS showed it has somewhat learned from its first go round.

Mentoring is an important aspect of your career development as a physician. Dr. Hoffman shares how his uncle shaped the way he saw medicine from an early age.

Here are some communication-based strategies to prevent problems arising between doctors and administrators at your practice.

Once more prevalent in hospitals, this management model brings together an administrator with a physician leader to jointly oversee a division of care providers.